Many thanks for your feedback. I am sorry it has taken so long to respond to your feedback. Given the length of time I would assume the parcel has now arrived. If this is not the case however please let us know and we will look into this further.
Kind Regards
John
Customer Services
website catalogues, payment delivery all very prompt
Culture Vulture Direct
Culture Vulture
14 years ago
Many thanks for your feedback. I am sorry to hear the instructions may not be correct for the model you have. Whilst we have checked the stock and they do appear correct if you have any further issues please feel free to return the item.
We thank you for your positive comments in the meantime and wish you the very best for Christmas and the new year.
Kind Regards
Donna
Customer Services Manager
I ordered two products; I received one. Not good service! However, he lady on customer services was efficient & sympathetic & promptly processed another to be sent Immediately. However, I received...
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Culture Vulture Direct
Culture Vulture
14 years ago
Thank you for your feedback. I am really sorry to hear one of the items was initially missing from the parcel. I am glad we managed to rectify the problem by sending another replacement and apologise this took some time to arrive.
We appreciate you bringing this incident to our attention and apologise for the inconvenience and upset this has caused.
Kind Regards
John
Customer Services
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구매일: 20/11/2011
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Feefo 인증됨
14 years ago
Product arrived days later than other web items ordered on the same date.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.