My parcel arrived in good time. I ordered two packs. Unfortunately one mug in one of the packs was broken so I returned it and a replacement arrived the next week. A very good service.
The Guell Bowl was smashed to pieces with totally inadequate protection. I'm still awaiting the replacement. No matter the basic quality of the goods, this is really unacceptable.
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you for your recent feedback.
Fistly please accept my sincere apologies with respect to your Guell Bowl arriving smashed. I am happpy to confim that a replcement bowl was send out to you on 1st December and therefore will be with you shortly.
It is due to feedback such as yours we are able to improve our service and I have passed on your comments as appropriate.
May I take this opportunity to thank you for shopping with Culture Vulture and we look forwards to being of service to you in the future.
Kind regards
Andrew
Customer Services
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구매일: 22/11/2011
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Feefo 인증됨
14 years ago
interesting catalogue
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구매일: 21/11/2011
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Feefo 인증됨
14 years ago
Wonderful, efficient service and ultra-high quality goods!
Good choice of selected products at reasonable prices but not very happy to have predicted delivery date of one item put back after I had ordered it on the strength of the date initally quoted.
the item i received arrived broken. i would like my money back please.
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you for taking time to provide us with feedback regarding our products and services.
I am dissapointed to hear that you items arrived broken and of course we are happy to provide a full refund including postage.
As yet we do not have a record of the item being returned to us however as soon as it is received we will contact you and process accordingly.
Meanwhile if I can be of any further assistance please do not hesitate to contact me.
Kind regards
Andrew
Customer Services
Very well packaged. Excellent service.
Although only 2 out of 3 A La Sante packs arrived in my order, I have had a prompt reply and have been assured the 3rd pack will be sent to me.
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구매일: 23/11/2011
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Feefo 인증됨
14 years ago
I don't like having to pay postage charges, though.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.