Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

CruiseKings 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 3,121개의 리뷰 보기

Mr Carver

Feefo 인증됨

8 years ago

CruiseKings에 대한 Mr Carver의 의견:

Helpful staff

The staff are very helpful and gave us some good advice as it's our first cruise . .

Elaine

CruiseKings

8 years ago

Good afternoon Mr Carver thank you for your review. As a first time cruiser it is very important to us that we give you all of the knowledge and advice required to book the right cruise for you. Should you have any additional questions, please do not hesitate to get in touch. We look forward to hearing about your first cruise experience.

Elaine Graham

Customer Experience Manager

Mr Rowland

Feefo 인증됨

Whitley Bay

8 years ago

CruiseKings에 대한 Mr Rowland의 의견:

Looking after the customer

I was recommended and CruiseKings delivered everything I needed including convenient flights and an extra room in Rome to get me back as I wanted.

Elaine

CruiseKings

8 years ago

Dear Mr Rowland thank you for your review. I am delighted to hear that we were able to meet your expectations and look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Mrs Murray

Feefo 인증됨

8 years ago

CruiseKings에 대한 Mrs Murray의 의견:

Special celebration celebrity cruise!

We had great service from Cruise King consultant Valerie, nothing was too much trouble.

Elaine

CruiseKings

8 years ago

Dear Mrs Murray, thank you for your feedback. Valerie will be delighted to hear your comments regarding her service, it is greatly appreciated.

Elaine Graham
Customer Experience Manager

Mr Birnie

Feefo 인증됨

8 years ago

CruiseKings에 대한 Mr Birnie의 의견:

Personal service

Personal service. Attention to detail. Knowing client likes and dislikes.

Elaine

CruiseKings

8 years ago

Dear Mr Birnie, thank you for your kind words. It is wonderful to hear that you have had a great experience booking with us.

Elaine Graham

Customer Experience Manager

Mrs Musgrove

Feefo 인증됨

8 years ago

CruiseKings에 대한 Mrs Musgrove의 의견:

First class service

Booked with cruise kings last year and found it extremely helpful, so it was an easy choice to book again with them and so far no problems.

Elaine

CruiseKings

8 years ago

Dear Mrs Musgrove, thank you for completing our review. I am delighted to hear such positive feedback regarding our service. We hope to be able to help you with many more bookings.

Elaine Graham

Customer Experience Manager

Alan

Feefo 인증됨

Berkhamsted

8 years ago

CruiseKings에 대한 Alan의 의견:

extremely knowledgeable staff with great attention to detail, they have arranged many cruises for me flight, transfers, hotel and cruise - I wouldnt think of going elsewhere

Elaine

CruiseKings

8 years ago

Dear Mr Osborn thank you for taking the time to complete our review. It is great to hear such lovely feedback, I will take great pleasure in sharing this with our team. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Always able to assist client with making right choice. Goes the extra mile

Timely friendly honest advice. Listened to questions about different options and gave considered answers from own and colleagues experience. Did what they said they would do in timely manner.

Elaine

CruiseKings

8 years ago

Thank you for your kind review. We pride ourselves on our knowledge and experience and getting back to our customers promptly.

Elaine Graham
Customer Experience Manager

Mrs Glover

Feefo 인증됨

Lee,se12 London

8 years ago

CruiseKings에 대한 Mrs Glover의 의견:

Polite, and friendly

Prompt in answering calls not put on hold and listening to music. Very helpful and patient.

Elaine

CruiseKings

8 years ago

Dear Mrs Glover, thank you for your review. It is great to hear that you found us prompt, helpful and patient during the booking process. We look forward to hearing from you soon.

Elaine Graham

Customer Experience Manager

Mr Nichols

Feefo 인증됨

8 years ago

CruiseKings에 대한 Mr Nichols의 의견:

Good

Elaine

CruiseKings

8 years ago

Dear Mr Nichols, thank you for completing our review. I am pleased to hear that you had a good experience booking with Jeanette.

Elaine Graham
Customer Experience Manager

Mr Biggs

Feefo 인증됨

Mazarron Spain

8 years ago

CruiseKings에 대한 Mr Biggs의 의견:

Booking experience was good but sending out the paperwork was a bit hit and

Booking experience was good but sending out the paperwork was a bit hit and miss

Elaine

CruiseKings

8 years ago

Dear Mr Biggs, thank you for your review. I am pleased to hear that the booking experience was a positive one but naturally disappointed to hear that there were some issues with your paperwork. I can see that your paperwork has now been sent to you but if you have any further issues please do not hesitate to contact me directly.

Elaine Graham
Customer Experience Manager

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

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