Coversure is one of the UK's leading providers of business, property, and specialist motor insurance cover.
서비스
4.9
/5
5
4
3
2
1
213
20
1
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234
지난 1년 간 점
모두 1,018개의 리뷰 보기
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Feefo 인증됨
3 years ago
Had an email to ask if I wanted to renew my policy, replied saying yes and paid the renewal fee that day.
I then get an email 2 weeks later saying they hadn't heard from me.
Heidi Morton
Coversure London East
3 years ago
Thank you for taking time to review our service and I am so sorry that you have felt we have only offered a 2 star service.
I have looked into the issues surrounding your policy. It does appear that you made a bank transfer for payment on 11.8.23 but I cannot see anything to suggest that we were advised that you had made payment, I am sorry if this was the case.
As it appears we were not aware of the payment being made (again, apologies if this was not the case) we had not alerted our accounts department to locate the payment to your account.
I am glad you managed to sort this out with Victor in the end, please do not hesitate to contact us should you wish to discuss further.
Kind regards
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Feefo 인증됨
3 years ago
great service
great service
Heidi Morton
Coversure London East
3 years ago
Thank you so much for your review, we are delighted you found Erdinc's service worthy of a 5 stars - we will pass it on.
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Feefo 인증됨
3 years ago
Service is pretty quick but need to look for cheaper premiums
Service was ok - straight forward. I still think the premium could be cheaper but unfortunately as I am abroad during the renewal period, I do not have much opportunity to research for a lower rate.
Heidi Morton
Coversure London East
3 years ago
Thank you for taking the time to review us. We are pleased that you found our service OK.
We do pride ourselves in recommending the best policy for our clients, ensuring our clients have the cover to match their needs, which sometimes is not always the cheapest. I can see we did manage to obtain a lower quotation from your original insurer, so please be rest assured that we will shop around on your behalf each year to save you having to do so.
Thank you again.
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SM
Salvatore Mangione
Feefo 인증됨
3 years ago
Coversure London East에 대한 Salvatore Mangione의 의견:
VERY GOOD
Good service and Good price
Heidi Morton
Coversure London East
3 years ago
Thank you so much for your 5 star review, I will make your account executive Ulas aware.
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JP
Janice Denise Pudney
Feefo 인증됨
3 years ago
Coversure London East에 대한 Janice Denise Pudney의 의견:
Very professional and efficient hence why I've used them for years
Heidi Morton
Coversure London East
3 years ago
Thank you for your five star review and your loyalty over the years.
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LC
Lionel Currie
Feefo 인증됨
3 years ago
Coversure London East에 대한 Lionel Currie의 의견:
Friendly staff a Good company to deal with
Heidi Morton
Coversure London East
3 years ago
Thank you so much, we are delighted that you find our team friendly.
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SC
Stephen John Clarke
Feefo 인증됨
3 years ago
Coversure London East에 대한 Stephen John Clarke의 의견:
Good customer service
Heidi Morton
Coversure London East
3 years ago
Thank you for your 5 star review, your account executive Julie will be thrilled with your kind words.
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RD
Robert Dalley
Feefo 인증됨
3 years ago
Coversure London East에 대한 Robert Dalley의 의견:
Good
Good notice of renewal with relevant documentation, easy transaction
Heidi Morton
Coversure London East
3 years ago
Thank you for your 5 star review, we make your account executive Julie aware :-)
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PJ
Patrick Joyce
Feefo 인증됨
WS2 7BW
3 years ago
Coversure London East에 대한 Patrick Joyce의 의견:
Joyce
Hi very good service A1
Heidi Morton
Coversure London East
3 years ago
Thank you for your kind 5 star review, we are delighted you are happy with our service.
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Feefo 인증됨
3 years ago
Hi there, company almost and then to Mini handsome paperwork I’m very happy
Coversure is one of the UK's leading providers of business, property, and specialist motor insurance cover. From landlord to fleet insurance, Coversure can protect your world for less.
Coversure is one of the UK's leading providers of business, property, and specialist motor insurance cover. From landlord to fleet insurance, Coversure can protect your world for less.