Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

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가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Cover-More Travel Insurance 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 3,254개의 리뷰 보기

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

BEST Service

Your staff are so helpful and nice! Will be insuring with you again.

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Poor service by Cover-More Travel Insurance

PDS is not clear. I thought that I was buying Medibank Private.

Liz

Cover-More Travel Insurance

9 years ago

Thank you for this feedback. We do supply the travel insurance for Medibank Private and this information is available within the PDS. We will take your feedback on board about that not being clear.

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Good service by Cover-More Travel Insurance

Nice to obtain travel refund after having to undergo major surgery.

Mia

Cover-More Travel Insurance

9 years ago

Thanks for sharing. We hope you've recovered well.

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Excellent service by Cover-More Travel Insurance

Fast and prompt response. No dramas with my claim

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Highly Professional. Would Use Again

Easy to work with and responded in a timely professional manner.

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Not real happy

I bought cover on the web thought i bought cover to cover an expensive item and when it got stolen found out i had bare minimum cover and lost the lot thanks for nothing

Liz

Cover-More Travel Insurance

9 years ago

Thank you for providing this feedback. We do encourage our customers to closely read the Product Disclosure Statement before purchasing and then before travelling to ensure the cover meets their requirements. We also have our customer service staff available on the phone to explain what our customers are and aren't covered for if they need further clarification.

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Excellent service by Cover-More Travel Insurance

Amazing care at a time when I was really uncertain about flying home!

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Feefo 인증됨

9 years ago

Very satisfied with service

Very prompt in dealing with our claim

Trusted Customer

Feefo 인증됨

Melbourne

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Average performance. But no choice when dealing through a travel agent

Very slow in settling claims. Several claims submitted on 15 September 2016 still not settled. Poor communications with claimants. One claim paid into bank account with no email advice of payment...

자세히 읽기

Liz

Cover-More Travel Insurance

9 years ago

Hi Robert, thank you for sharing this feedback. We will escalate this with claims for you.

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Excellent service by Cover-More Travel Insurance

Very helpful. Excellent customer service was provided

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