Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

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판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Cover-More Travel Insurance 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 3,254개의 리뷰 보기

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Excellent service by Cover-More Travel Insurance

Easy, painless process.

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

I would not recommend this service.

Most of the accrued costs had to be paid by us and it took two months to finally get most reimbursed. Some very unfair decisions were made that left us out of pocket. Several different people...

자세히 읽기

Liz

Cover-More Travel Insurance

9 years ago

Thank you for passing on this feedback. We do have different claims team members processing the claims at times to ensure coverage of situations where team members are unwell or on leave.

Trusted Customer

Feefo 인증됨

Heathcote

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Due to a death in the family I had to alter travel arrangements which incur...

Due to a death in the family I had to alter travel arrangements which incurred extra costs. Covermore dealt with the claim very efficiently and diligently, reimbursing me in a reasonable time and...

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Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Went on our honeymoon and both feel ill on the cruise, lucky for covermore

Quick, easy and informative!

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Poor follow service

First and only time I've made a travel insurance claim and it was a long process in terms of waiting 30 business days for Covermore to advise they would cover medical expenses. Not too helpful when I...

자세히 읽기

Liz

Cover-More Travel Insurance

9 years ago

Thank you for taking the time to share your feedback. With some claims the process can take a little longer and we thank you for your patience.

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Excellent service by Cover-More Travel Insurance

I am 18 months old so I really can't tell u what I thought.

Liz

Cover-More Travel Insurance

9 years ago

Thank you for leaving a review. We might have meant to send this to your parents, either way we're very impressed and look forward to covering your trips for a long time to come :)

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

I needed to add a country to my travel insurance - it wasn't a simple add, ...

I needed to add a country to my travel insurance - it wasn't a simple add, covermore had to refund and then re-charge me for the whole insurance. They asked for my credit card details to do this; but...

자세히 읽기

Liz

Cover-More Travel Insurance

9 years ago

Thank you for providing this feedback, and we're sorry that you didn't have a positive experience with us. Unfortunately any new payments would have had to come off the credit card of the person talking to customer service (which was you in this case). We'll provide the feedback about this experience with the appropriate teams so they can make improvements.

Trusted Customer

Feefo 인증됨

Hewett

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Very nice to receive nearly all our money back but it took way too long to ...

Very nice to receive nearly all our money back but it took way too long to get our refund. You need to work on speed next time please

Liz

Cover-More Travel Insurance

9 years ago

Thank you for this feedback, we'll work to improve our processes in future.

Trusted Customer

Feefo 인증됨

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Not happy that we had to supply information twice and neither was our docto...

Not happy that we had to supply information twice and neither was our doctor

Mia

Cover-More Travel Insurance

9 years ago

Thanks for the feedback.

Trusted Customer

Feefo 인증됨

Brisbane

9 years ago

Cover-More Travel Insurance에 대한 Trusted Customer의 의견:

Covermore repaid all of our out-of-pocket medical expenses for a recent USA...

Covermore repaid all of our out-of-pocket medical expenses for a recent USA trip. Easy claim reimbursement.

Liz

Cover-More Travel Insurance

9 years ago

Thank you for sharing your experience, that's great to hear!

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