Not enough clear info available . I submitted form to request more detail about cover for my spouse as an additional driver.
Poor and slow response
Charli
Cover4Rentals
5 months ago
Hi there,
Thank you for your feedback. I am sorry to hear that you are unhappy and feel that the policy information available is not clear on the coverage you require for additional drivers.
If there is any aspect of cover you may be unclear of, we have a Contact Form and Live Chat facility available where one of our agents can answer any questions.
I understand you submitted a contact form on 14/12/2025, which we did respond to within the 2 working day time frame we advise.
Should you have any further query, please contact us on, https://cover4rentals.com/app/contact-us
Kind regards,
Chloe
0
공유
MS
Michael Strevens
Feefo 인증됨
5 months ago
Cover4Rentals에 대한 Michael Strevens의 의견:
Excellent response
0
공유
AS
Andrew Shilvock
Feefo 인증됨
ESP
5 months ago
Cover4Rentals에 대한 Andrew Shilvock의 의견:
Easy Excess Cover
easy to use website and a good price
0
공유
AO
Arthur John Osborne
Feefo 인증됨
5 months ago
Cover4Rentals에 대한 Arthur John Osborne의 의견:
Confused
Policy said I could "Rent in Spain" but I want to rent in UK !!
Sent email to Customer Service but no reply
Charli
Cover4Rentals
5 months ago
Hi Arthur,
Thank you for your feedback, I'm sorry to hear that you are unhappy and have been confused by the cover.
You are covered for rentals made within the UK, as per your selected territorial limit.
As you have selected our Gold cover you are also able to rent in your country of residence which would be Spain. You are not limited to only renting vehicles in Spain.
I can see that my colleague Hannah did reply to your Contact Form on the 12th December.
Kind regards,
Charli
AO
Arthur John Osborne
5 months ago
I need a full refund
0
공유
BV
Bernardo van der Vyver
Feefo 인증됨
5 months ago
Charli
Cover4Rentals
5 months ago
Hi Bernado,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
0
공유
MK
Michael Thoms Kennedy
Feefo 인증됨
5 months ago
0
공유
NS
Nitan Sehgal
Feefo 인증됨
5 months ago
Charli
Cover4Rentals
5 months ago
Hi Nitan,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 months ago
Was easy, happy with policy.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 months ago
Very good
0
공유
AN
ANASTASIOS
Feefo 인증됨
GRC
5 months ago
Cover4Rentals에 대한 ANASTASIOS의 의견:
No stress to travel using rental cars...!!!
I made two claims for excess damage during two rental vehicle periods and I got the charged amounts back after 1 month. The procedure to fill the claim using the wedsite was easy since you have...
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
