CoolKnobsAndPulls.com is America's online leader for quality cabinet hardware at affordable prices.
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11 months ago
구매일: 31/08/2024
Customer Service is great!
I ordered 25 drawer pulls for my remodeled kitchen and 5 of them had some kind of an issue. I called the 800 number, was asked to send pictures with a description of the problem which I did, and 2...
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Brianna
Cool Knobs and Pulls
11 months ago
Thank you for your wonderful feedback! We’re so glad to hear that our customer service team was able to quickly resolve the issue with your drawer pulls and that the replacements were sent promptly. It’s great to know you had a positive experience, and we appreciate your kind words. We look forward to helping you with any future projects!
the service is great because I order different pulls few times and I never had a problem
Brianna
Cool Knobs and Pulls
11 months ago
Thank you for your feedback! We’re delighted to hear that you've had consistently great experiences with both our service and the quality of the pulls. It’s wonderful to know that everything has gone smoothly with each of your orders. We truly appreciate your continued trust and look forward to serving you again in the future at www.coolknobsandpulls.com!
The item that I received was beautiful and of great quality. However, I was unable to use it due to some damage. Thank you for the prompt attention to my order and return fee.
Brianna
Cool Knobs and Pulls
11 months ago
Thank you for your feedback! We’re happy to hear that you found the item beautiful and of great quality, though we’re sorry to learn it was damaged. We appreciate your understanding and are glad that we could assist you promptly with the return process. If you need further assistance, please don’t hesitate to reach out—we’re here to help!
The BEST place to shop for reasonably priced knobs & pulls
Quick service -- nicely packaged -- always good service every time -- highly recommend these sellers!
Brianna
Cool Knobs and Pulls
11 months ago
Thank you so much for your glowing review! We’re thrilled to hear that you’ve consistently had great experiences with our service, packaging, and pricing. Your recommendation means the world to us, and we’re grateful for your continued trust. We, at www.coolknobsandpulls.com, look forward to assisting you with your future projects!
EASY click pay they show up , I had one handle that wwell lets just say a MFG defect i had to buy another one in no way reflects on seller CKP
again was easy to find my order get a one needed...
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Brianna
Cool Knobs and Pulls
11 months ago
Thank you for your feedback! We're glad to hear that the ordering process was smooth and easy for you. We’re sorry to hear about the defect with one of the handles, but we appreciate your understanding that it was a manufacturer’s issue and not a reflection of our service. If you need further assistance in the future, feel free to reach out—we’re always happy to help!
CKP sent the hardware right away. Did not like the UPS/USPS shipping hand off.
Brianna
Cool Knobs and Pulls
11 months ago
Thank you for your feedback! We’re happy to hear that the hardware was sent promptly by CKP. We understand your concern with the UPS/USPS handoff and appreciate you bringing it to our attention. We’ll continue to work on improving the shipping process to ensure a better experience in the future. If you have any other questions or concerns, please don’t hesitate to reach out!
Thank you for your positive review! We're glad you had a great experience with your purchase. If you need anything else, feel free to reach out. Looking forward to serving you again at www.coolknobsandpulls.com!
I ordered wall plates on the website and they shipped out quickly.
Brianna
Cool Knobs and Pulls
11 months ago
Thank you for your feedback! We’re glad to hear that your wall plates shipped out quickly and that the ordering process went smoothly. If there’s anything we can do to make your experience a five-star one in the future, please don’t hesitate to let us know. We’re always here to help and appreciate your business!
Thank you for your feedback! We’re thrilled to hear that the Mission Style was exactly what you were looking for, and that you’re pleased with the quality and design. Your satisfaction means a lot to us, and we look forward to assisting you with future projects!
Fabulous, my second purchase for my new home.
Extremely sharp looking and I get lots of compliments
Fast delivery
Brianna
Cool Knobs and Pulls
11 months ago
Thank you for your feedback and for being a repeat customer! We’re glad to hear that you’re enjoying your purchase and receiving compliments on the stylish look. It’s also great to know that the delivery was fast. If there’s anything we can do to turn your experience into a five-star one, please let us know. We appreciate your continued trust in us at www.coolknobsandpulls.com!
CoolKnobsAndPulls.com first opened for business online in August of 2003. To survive and remain relevant for over a decade in the online hardware business is no small feat. In the cluttered field of internet hardware sales, we stand out as a true hardware company. Our house brand - CKP (Cool Knobs and Pulls) is designed, developed, and manufactured directly by us. That is why we can bring you great value for these products. Most of these items are unique to our company and are only available on our website.
CoolKnobsAndPulls.com first opened for business online in August of 2003. To survive and remain relevant for over a decade in the online hardware business is no small feat. In the cluttered field of internet hardware sales, we stand out as a true hardware company. Our house brand - CKP (Cool Knobs and Pulls) is designed, developed, and manufactured directly by us. That is why we can bring you great value for these products. Most of these items are unique to our company and are only available on our website.