Great service but the onboard food was of poor quality and overpriced.
Carol
Condor Ferries
1 year ago
Thanks so much for your feedback! We're glad you enjoyed the service. We're sorry to hear the onboard food didn’t meet your expectations — we’re always looking to improve and will be sure to pass this along to the team.
Kind regards
Carol
Customer Relations
0
공유
TE
Tim Edwards
Feefo 인증됨
Norwich
1 year ago
Condor Ferries에 대한 Tim Edwards의 의견:
Very good experience except that I wasn’t parked near a lift despite having symbol in windscreen for accessible parking. We were parked outside. No ideal walking across the deck with a Visually...
자세히 읽기
Carol
Condor Ferries
1 year ago
Thank you for your feedback and kind words about your overall experience. We're very sorry to hear about the parking situation — we understand how challenging that must have been. We always aim to park passengers requiring lift access as close as possible; however, due to the volume of traffic at times, this isn’t always achievable. Your comments have been noted and will be shared with the team as we continue to improve our service for all our passengers.
Kind regards
Carol
Customer Relations
0
공유
MG
Michaël Gulya
Feefo 인증됨
Saint malo
1 year ago
Condor Ferries에 대한 Michaël Gulya의 의견:
Perfect
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Excellent experience
Check in was very good and quick. The service on board was good and disembarkment too. We even arrived early at Poole.
0
공유
SG
Simon Gentle
Feefo 인증됨
Chesterfield
1 year ago
Condor Ferries에 대한 Simon Gentle의 의견:
Fantastic service
The ferry was extremely clean, and the staff were polite and extremely helpful. Food and drink were reasonably priced and the facilities well stocked.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Sailing with Condor
Very good
0
공유
SH
Sally Hennessy
Feefo 인증됨
Somerset
1 year ago
Condor Ferries에 대한 Sally Hennessy의 의견:
Smooth trip
It was a bit confusing when we went to catch the ferry from Poole as we hadn’t realised we needed to go to the Brittany Ferries area. Once that was resolved the trip was very smooth.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
What was better than the old Condor? Left on time, even early on one trip. Seating arrangements are better. Access from the car deck to the lounges is much better, safer and quicker. The staff seem...
자세히 읽기
0
공유
LE
Lewis
Feefo 인증됨
Durham
1 year ago
Condor Ferries에 대한 Lewis의 의견:
All round great service
I had not used a ferry in many years, so a little nervous, as I was travelling from Durham to Guernsey. However, the booking was a straightforward process, plus on-site parking was excellent and well...
자세히 읽기
0
공유
RL
Rebecca Lawrence
Feefo 인증됨
Higham Ferrers
1 year ago
Condor Ferries에 대한 Rebecca Lawrence의 의견:
Comfortable and relaxing
The 3 hour journey was comfortable and relaxing, everything we needed available, lots of seating, and a good choice of food and drink.
The staff were all efficient and welcoming, the whole process...
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
