missing material ordered
failed to deliver correct quantity
Condell Ltd
Condell Ltd
12 years ago
Thank you for your feedback. We are fully committed to providing the best service we possibly can and are always looking for opportunities to improve. We will use this information to monitor and improve our services.
I can only apologise for the mix up with the remaining lintel. I believe that the Branch Manager has now called you and arranged for the lintel to arrive on Friday 11/07/2013. I trust that has resolved any outstanding issues that you may have.
Kind Regards
Condell Ltd Website Team
제품 리뷰
구매일: 28/06/2013
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
12 years ago
Very easy ordering with delivery so fast it arrived a day early !!
I didn't get my order when I required as I was not called back when they said they were going to so I left a message on their answer phone which also was not picked up.
Condell Ltd
Condell Ltd
12 years ago
Thank you for your feedback. We are fully committed to providing the best service we possibly can and are always looking for opportunities to improve. We will use this information to monitor and improve our services.
I can only apologise for our failure to respond to your message. There was a mix up in communication between us, we now have implemented new procedures to decrease the chances of this happening again. I believe that a member of staff has now got in touch with you and I trust that has resolved any outstanding issues that you may have.
Kind Regards
Condell Ltd Website Team
제품 리뷰
구매일: 23/06/2013
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
12 years ago
Delivered on time would use them again
제품 리뷰
구매일: 19/06/2013
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
12 years ago
Quick response to my order and delivered on time
제품 리뷰
구매일: 25/06/2013
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
12 years ago
Delivery was as requested and offloaded efficiently, could not fault.
제품 리뷰
구매일: 25/06/2013
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
12 years ago
Thanks very much. Fast and efficient with friendly and timely communication.
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.
