The lady in the shop was very nice and helpful. The pad The bracelet was put on was too big for the sleeve but was forced in. When I got home I couldn't get the bracelet out of the box so I had to...
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구매일: 10/09/2026
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Feefo 인증됨
1 month ago
The lady in the Llandudno shop was very helpful, I asked if there were any offers on the items I purchased, she said they only do that at Christmas.
Clogau Customer Services
Clogau
24 days ago
Thank you so much for your 5-star review! We're delighted to hear that our Llandudno team were so helpful during your visit. We really appreciate your lovely feedback and hope you enjoy your new Clogau pieces!
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Clogau Customer Services
Clogau
24 days ago
Thank you for sharing your feedback. We're sorry to hear that the bracelet didn't quite meet your expectations once you saw it in person, particularly with the size and fastening of the clasp. We really appreciate your comments and will ensure these are passed on to the relevant team for consideration. We hope you still enjoy wearing your Clogau bracelet.
Thank you for your 5-star review! We're delighted to hear that you received excellent service from our team. Thank you again for your feedback and for choosing Clogau.
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Clogau Customer Services
Clogau
1 month ago
Thank you for taking the time to leave your feedback. We're sorry to hear that you've experienced difficulty with the fastenings on your pin badge and that the posts have bent as a result.
This isn't the experience we'd want you to have with your Clogau piece. Please do get in touch with our Customer Service team so we can take a closer look and help resolve this for you.
Clogau Customer Services
Clogau
1 month ago
Thank you for taking the time to leave your feedback. It's lovely to hear that you've always been happy with Clogau and the service you've received, although we're very sorry that these earrings haven't met your expectations.
We'd really appreciate the opportunity to understand what's disappointed you about them, so please don't hesitate to contact our Customer Service team and we'll be very happy to help.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
