Informative, not "pushy", able to respond to my questions.
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Feefo 인증됨
12 years ago
I must say that I did not think they would be very helpful and was rather…
I must say that I did not think they would be very helpful and was rather abrupt with the young lady that called. However, she stayed professional, kept asking questions and was able to give me...
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Feefo 인증됨
12 years ago
thankyou for your assistance. Danberry assisted living's common facilities are fist class. The individual rooms…
thankyou for your assistance. Danberry assisted living's common facilities are fist class. The individual rooms are way too small and prices are very high.
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Feefo 인증됨
12 years ago
Everyone has been very helpful and knowledgeable. No decisions made yet but thank you for…
Everyone has been very helpful and knowledgeable. No decisions made yet but thank you for your assistance.
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Feefo 인증됨
12 years ago
I have spoken to many of your representatives over the past several months. They have all…
I have spoken to many of your representatives over the past several months. They have all been curteous, knowledgable and patient with my never ending questions. In particular, I spoke to someone...
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Feefo 인증됨
12 years ago
The response time was fantastic! I am really blown away by the service I got.…
The response time was fantastic! I am really blown away by the service I got. In 1 day I have 4 appointments. Thanks Brandy!
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Feefo 인증됨
12 years ago
Website was very misleading. Phoned and were telling me there weren't any places in my…
Website was very misleading. Phoned and were telling me there weren't any places in my area for my mother. However while on the phone with them I found FIVE!!!!!!
Caring.com
Caring.com
12 years ago
Thank you for your feedback. We have shared your comments with the family advisor and our leadership, to address any service concerns that occurred in your case. We'd like to learn more about which part of our website you found misleading (and why), as well as provide any additional assistance you may need in locating a senior living community for your loved one: (800) 973-1540 or http://www.caring.com/about/contact.html. While we don't yet have information in our Senior Care Directory about every senior living community in America, we have an extensive amount of information about communities across the country, and are adding new listings every day, so please do get back in touch so we can explore why you may have received null results in your original searching: http://www.caring.com/local In case there may have been a misunderstanding based on specific search preferences, and/or whether or not there are communities in the area for which we can schedule tours (vs. just have general information about), we'd like the opportunity to correct any mistakes that may have been made and further assist you: (800) 973-1540 Thank you!
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Feefo 인증됨
12 years ago
I was disappointed with this service. On the positive side - they did offer to send…
I was disappointed with this service. On the positive side - they did offer to send a list of items/questions that I should take into account when I visit a facility, but I have not received this yet...
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Caring.com
Caring.com
12 years ago
Thank you for your feedback! We've alerted your family advisor about the concerns you raised, and will take steps to address any service issues that occurred in your case. Our records indicate that we helped schedule a tour for you; however we can update that record if the information is erroneous. We also did send information to your email, but if it didn't yet arrive to your inbox, we also offer it online: http://www.caring.com/articles/assisted-living-facilities-choosing-the-right-one and more like that one: http://www.caring.com/local/assisted-living-facilities Your family advisor can be reached by phone as well: (800) 973-1540 Thank you again for taking the time to share how we could have better served you!
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Feefo 인증됨
12 years ago
Pleasant initial phone contact with much appropriate info. provided. (However my needs will not be…
Pleasant initial phone contact with much appropriate info. provided. (However my needs will not be met for another year or so.) I look forward to hard copy info. too. Thank you. M.L. Gerathy, "Lyn"
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Feefo 인증됨
12 years ago
The lady who helped me was empathetic and highly informative. She answered all of my…
The lady who helped me was empathetic and highly informative. She answered all of my questions with authority and the entire experience exceeded my expectations. Thank you.
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week: