I didn't receive a service. The three cards I spent time choosing and customising never arrived. I have a refund but not the needed cards. Will not be using again.
Alise
cardfactory
1 month ago
Hello Nicky,
I am very sorry to hear about the issue with your order. I understand the disappointment and frustration this must have caused, especially when you had put time and effort into personalising your cards. I can see a member of our team has been in touch via email to resolve this.
Kind regards,
Alise
cardfactory
제품 리뷰
Alise
cardfactory
1 month ago
Hello Nicky ,
I am very sorry to hear about your experience. I understand your disappointment, and I regret that we did not meet your expectations on this occasion.
Kind regards,
Alise
cardfactory
Easy to choose the things I wanted.
Quick delivery.
Alise
cardfactory
1 month ago
Hello,
That's great to hear! We're thrilled you had a positive experience and found it easy to choose what you wanted, with quick delivery. We appreciate you taking the time to share your feedback.
Kind regards,
Alise
cardfactory
제품 리뷰
Alise
cardfactory
1 month ago
Hello,
We are delighted to hear you like the card and the price.
Kind regards,
Alise
cardfactory
You need a new range of cards, they are outdated now.
Alise
cardfactory
1 month ago
Hello,
We appreciate you taking the time to share your thoughts. We understand your point, and we're always working to improve, and I can confirm that we are continuously updating our card ranges to suit as many of our customers needs as possible. We hope to better meet your expectations in the future.
Kind regards,
Alise
cardfactory
구매일: 07/03/2026
0
공유
JM
Jo Militello
Feefo 인증됨
1 month ago
Alise
cardfactory
1 month ago
Hello Jo,
Thank you for your lovely feedback! We appreciate you taking the time to share your positive experience.
Kind regards,
Alise
cardfactory
제품 리뷰
Alise
cardfactory
1 month ago
Hello Jo,
Thank you for your lovely review! We are so glad to hear that you are pleased with your Tatty Teddy Mother'S Day Card - Amazing Mum From Your Daughter. We appreciate you taking the time to share your positive experience.
Kind regards,
Alise
cardfactory
I was very pleased with the glass I bought. It was so easy to order it. And I was very pleased with the engraving. It was well worth the money. And was packaged well. I received it in a few days. It...
자세히 읽기
Alise
cardfactory
1 month ago
Hello Maria,
Thank you for your feedback. We are so pleased to hear that you are happy with your purchase and that you found the ordering process easy. We are glad that the engraving and packaging met your expectations and that your gift arrived in a timely manner. We appreciate your kind words and are delighted that you would order from us again.
Kind regards,
Alise
cardfactory
제품 리뷰
Alise
cardfactory
1 month ago
Hello Maria,
Thank you for your fantastic review! We are so pleased to hear that you had a positive experience.
Kind regards,
Alise
cardfactory
Not happy ordered a card on 7th march for Mother’s Day told it would come by the 12th march still not come by the 14th so no Mother’s Day card
Alise
cardfactory
1 month ago
Hello Caroline,
I am very sorry to hear about your experience. I understand how frustrating this must be, and I am truly sorry for the disappointment caused. I can see that a member of our team has been in touch via email to resolve this.
Kind regards,
Alise
cardfactory
제품 리뷰
Alise
cardfactory
1 month ago
Hello Caroline,
I am very sorry to hear about your experience. I understand your disappointment, and I sincerely regret that we did not meet your expectations.
Kind regards,
Alise
cardfactory
I ordered a personalises retirement card but are still waiting for it to be delivered even though I paid for a next working day delivery slot. It’s now been 8 days I’ve now had to buy another card as...
자세히 읽기
Alise
cardfactory
1 month ago
Hello Jenny,
I am very sorry to hear about your experience. I understand how disappointing it must be to not receive your order on time, especially when you paid for next-day delivery. I hope we can improve your experience in the future. I can see a member of our team has been in touch via email to resolve this.
Kind regards,
Alise
cardfactory
Terrible!
The card hasn’t arrived and I ordered it on the 7th of march especially for Mother’s Day tomorrow.
Alise
cardfactory
1 month ago
Hello,
I am very sorry to hear about your experience. I understand how frustrating this must be, and I sincerely regret any disappointment caused. A member of our team has now been in touch via email to resolve this.
Kind regards,
Alise
cardfactory
제품 리뷰
Alise
cardfactory
1 month ago
Hello,
I am truly sorry to hear that the card did not arrive as expected. I understand how disappointing that must be.
Kind regards,
Alise
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets