They were mostly good at returning calls and emails. We're very helpful...a couple of hotels were one star and one had bed bugs, but it seemed the last two nights in Santiago our money was spent on...
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The CaminoWays.com Team
CaminoWays.com
8 years ago
Dear pilgrim,
Thank you very much for sharing your feedback. We are glad to hear that you enjoyed the experience overall and we do hope to hear from you again. If you were to provide further details on the accommodation you mention, we would follow up on this.
Excellent guide and very nice accommodation.
Tour conducted at a pace that suited everyone.
Lots of information given out every day.
Group mix was good also ranging from 17 to 70 with lots in...
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The CaminoWays.com Team
CaminoWays.com
8 years ago
Hi Eddie,
Thank you very much for sharing feedback on your trip. We are delighted that you enjoyed the experience and we hope to see you on the Camino again.
CaminoWays provided high level of service at the preparation, including video conferences and during our pilgrimage on the French Way to Santiago de Compostela last October.
Very convenient and...
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The CaminoWays.com Team
CaminoWays.com
8 years ago
Hi Cesar,
Thank you very much for providing such a lovely review of your trip. We are delighted to hear that you enjoyed your experience of the Camino Frances and that you were pleased with the accommodation and services provided. We look forward to hearing from you again, to help you plan your next walking holiday and if there is any information you would like in the meantime, you can contact our customer service team.
The Camino staff were fantastic they were good at answering questions and I had a lot of them. The one problem I had was there was a mix-up about my pick up at the airport and the person had to be...
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The CaminoWays.com Team
CaminoWays.com
8 years ago
Dear pilgrim,
Thank you very much for sharing your feedback. We hope that this issue with your transfer did not take away from the overall experience of your trip and we would be delighted to see you on the Camino again.
Our guide Manuel was friendly, accommodating, informative and just an all round nice guy!
Communication was excellent with their head office. I booked this trip very last minute and my passport...
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The CaminoWays.com Team
CaminoWays.com
8 years ago
Hi Melanie,
Thank you very much for providing this lovely feedback. We are delighted that you enjoyed your guided tour and the services provided. We will be sure to pass on your comment to Manuel, your guide.
Kindest regards on behalf of all at CaminoWays.com
Hotel very good. Guide Rita was superb and the whole group got on very well together. The walking was easier than expected and the countryside wonderful. Whole experience was great
The CaminoWays.com Team
CaminoWays.com
8 years ago
Dear pilgrim,
Thank you very much for your lovely review. We are very glad to hear that you enjoyed your guided tour and we will pass on your comment to your guide. We hope to see you on the Camino network again!
Kindest regards on behalf of the team.
제품 리뷰
구매일: 07/10/2017
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Trusted Customer
Feefo 인증됨
8 years ago
CaminoWays.com에 대한 Trusted Customer의 의견:
I wanted a special order. Response time was quick. Great communication. I was super impressed with the personal service!
The CaminoWays.com Team
CaminoWays.com
8 years ago
Hi Cindi,
Thank you very much for sharing this lovely feedback on your Camino experience. We are very glad to hear that you were happy with the customer service provided and we would be delighted to help you plan a longer Camino trip.
Kindest regards on behalf of the team.
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구매일: 21/10/2017
0
공유
TC
Trusted Customer
Feefo 인증됨
8 years ago
CaminoWays.com에 대한 Trusted Customer의 의견:
Excellent experience when we were on the camino. all hotels and luggage transfers were very good. Information, maps etc was excellent. However, the booking service and trying to speak with agents in...
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The CaminoWays.com Team
CaminoWays.com
8 years ago
Hi Catherine,
Thank you very much for sharing your feedback. We are glad that your were happy with your trip and the services and information provided to you. We are disappointed to hear that you had difficulty with contacting our customer service team while planning your trip and we would certainly hope to hear from you again, with this in mind.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!