One of the items in the hamper was unavailable so I was offered a couple of alternatives. I chose my own replacement which was accepted and the package was dispatched the same day.
Emma Weldon
Bumbles & Boo
1 year ago
We love to make your shopping experience with us a bespoke one and glad you loved the gift! Bumbles & Boo x
제품 리뷰
Emma Weldon
Bumbles & Boo
1 year ago
Thank you for your lovely review! The team are very good at gift wrapping! :) x
구매일: 25/05/2025
0
공유
AM
Andrea Martin
Feefo 인증됨
1 year ago
Bumbles & Boo에 대한 Andrea Martin의 의견:
Beautiful hamper - very well received by the new parents. There was stock issue with the original teddy, but the company informed us well ahead of time, and the replacement was equally as lovely.
Emma Weldon
Bumbles & Boo
1 year ago
We are so happy you were delighted with your beautiful hamper! Thank you for shopping with us we really appreciate you x
Excellent communication, hamper was sent as a gift but the recipient was very pleased, lovely selection of gifts.
Emma Weldon
Bumbles & Boo
1 year ago
Thank you for your lovely review! It means the world to us x
제품 리뷰
Emma Weldon
Bumbles & Boo
1 year ago
We are so pleased you enjoyed your shopping experience with us x
구매일: 10/05/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Beautiful gift for our new Granddaughter
Emma Weldon
Bumbles & Boo
1 year ago
Congratulations! We are so proud to be a small part of these special moments for our customers. Don't forget us for toys and 1st birthday when the time comes! :) Thank you for shopping with Bumbles & Boo x
We are so delighted to hear that you were 5 star happy with our products and service! It means so much to us! Thank you :) Hope you will shop with us again.
구매일: 15/05/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Item was beautiful but not impressed that I paid for delivery within 3 working days and it did not arrive until late afternoon on the 4th day
Emma Weldon
Bumbles & Boo
1 year ago
Thank you for your feedback. We're so pleased to hear that you were delighted with your gift!
We're sorry to hear that you were disappointed with the shipping time. As noted in our delivery information, shipping times are based on working days (Monday to Friday). Your order was placed on a Friday, and we dispatched it on the next working day (Monday), as promptly as possible.
While we always aim to dispatch quickly, delivery times can vary depending on the courier, and unfortunately, these timeframes are not guaranteed. That said, we agree it should have reached you a little sooner given our prompt dispatch.
As a gesture of goodwill, we've refunded your standard delivery charge. We truly appreciate your understanding and thank you again for your support.
Bumbles & Boo x
Brilliant service! After being let down by John Lewis, Bumbles & Boo’s really pulled it out of the bag and excelled in every way possible. Make sure you order directly from them and not John Lewis!
Emma Weldon
Bumbles & Boo
1 year ago
We are delighted that we were able to help. Thank you for your lovely review.
제품 리뷰
Emma Weldon
Bumbles & Boo
1 year ago
thank you for your 5 star review!
Emma Weldon
Bumbles & Boo
1 year ago
We love this Lion! A great choice! Hope to see you shopping with us again soon x
Claire helped with ensuring the delivery went smoothly by validating the proper address. She monitored until delivered.
Thanks, Claire, you're a star!
And, the hamper is adorably loved.
Emma Weldon
Bumbles & Boo
1 year ago
Thank you so much for your wonderful feedback! We’ll be sure to pass it on to the team. We're very lucky to have such a caring and dedicated group here at Bumbles & Boo - from picking and packing to purchasing, design, operations, and customer service. Your kind words mean a lot to us all!
Bumbles and Boo was founded by two mums, Emma and Emma, with the idea to create beautiful yet practical baby gifts that they would enjoy giving to friends and relatives around the time of pregnancy and birth. Starting off small by selling baby hampers at local events, the business has grown in size due to online demand and now also supplies John Lewis and Harrods.
Bumbles and Boo was founded by two mums, Emma and Emma, with the idea to create beautiful yet practical baby gifts that they would enjoy giving to friends and relatives around the time of pregnancy and birth. Starting off small by selling baby hampers at local events, the business has grown in size due to online demand and now also supplies John Lewis and Harrods.