I sent a return back, I ordered one of each size so I knew what size to place a large order, I rang twice to be told that returns were "backlogged". It took over a week for round two to arrive. I...
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Brookes UK Ltd.
Brookes UK Ltd.
16 years ago
Sorry to hear your comments regarding the service. We are very busy at the moment and some of the returns are taking between 10-14 days to process. If you want anything to be ordered in the meantime between sending back a garment we can do that over the phone for you so that you are not waiting for your next order to go through the returns process.We take our customers comments very seriously and apologise for our heavy workload at the present time.
Kay Prendergast
Head of Customer Services
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구매일: 14/09/2010
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Feefo 인증됨
16 years ago
Prompt reliable service
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구매일: 13/09/2010
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Feefo 인증됨
16 years ago
good company, good products, quick delivery service.
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구매일: 14/09/2010
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Feefo 인증됨
16 years ago
Good quality and prompt. Does what it seys on the tin
