can't fault delivery time but packaging left a lot to be desired recieved all screwed up and covered in creases
Brookes UK Ltd.
Brookes UK Ltd.
12 years ago
Sorry to hear this and thanks for letting us know. As we wholesale garments some products are not packaged in plastic bags. We sell cartons as well as singles. However, they should be presentable when they arrive and we'll look into why this happen on the packing station which shipped your order. Sorry for the inconvenience caused.
Ian
My order was out of stock due to a computer error so I had to wait. I was told that it would still arrive on time but it didn't. I was sent e-mail updates with replies that were timely enough until I...
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Brookes UK Ltd.
Brookes UK Ltd.
12 years ago
Sorry to hear of your experience, we will of course investigate. I can see the order was placed on the 22nd and delivered on the 29th due to a system / stock error. Thanks for letting us know, we can look into the issue ASAP.
Ian
The service was excellent. Easy to order. Information sent very quickly regarding the order receipt, despatch and probable delivery date. Delivery from placing order was 5 days. Cost very good. ...