Card debited. No advice of dispatch. Goods not delivered. No response to 2 emails.
Brookes UK Ltd.
Brookes UK Ltd.
12 years ago
Thanks for the feedback, i can see that we have dispatched the items on the 27th October via Royal Mail. A colleague will be calling you shortly to investigate. I will also look into the emails which you have sent and aplogise for the lack of response, we aim to reply to all emails within 1-4 hours?
Ian
Sizing information on the website was in codes rather than sizes but a call to customer services not only gave me the information I needed but they also adjusted the website immediately so that the...
