It was v poar website it did my oder twice wen i rang up thay wer not helpfull thay wer v pooar and i will not be odering again
Brookes UK Ltd.
Brookes UK Ltd.
10 years ago
We can see two orders on our system, one for standard delivery and one for Collect Plus? The orders were placed within 20 mins of each other at 15:20 and 15:40 on different order numbers / transactions. We will investigate internally in terms of your comments about being helpful. We respond to all calls / emails within 60 mins and 120 mins at peak times & in some instances dispatch within the same day.
Ian
신뢰할 수 있는 고객
10 years ago
Your websit was at fault but the man i spock to dident ask eny of that or wanted to look in to wat had hapond it was MY FAULT AND MY Responsabilaty to go and coleckt the second parcel and send it back ! And that was that NOT GOOD CUSTOMER SERVICE .
Ordered a pair of slippers size 12 (47) The goods arrived in a reasonable time and were size 46 fortunately they fit OK but were a different colour and pattern to the pair I ordered. Also be aware...
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Brookes UK Ltd.
Brookes UK Ltd.
10 years ago
Thanks for the feedback, all our prices are advertised EX VAT and INC VAT , we try and make this clear on the basket and checkout pages to avoid confusion before purchasing. Apologies if this has caused the confusion, we purchase in large quantities price all our products competitively.
Ian
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구매일: 10/11/2015
0
공유
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10 years ago
wrong size delivered. ordered junior and got XL adult
