A leading Sales and Lettings Agent with over 180 years' experience.
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지난 1년 간 점
모두 2,402개의 리뷰 보기
TC
Trusted Customer
Feefo 인증됨
Altrincham
9 years ago
Bridgfords Estate Agents에 대한 Trusted Customer의 의견:
Brilliant service
Very polite service and always kept us in the loop. Will use again if we ever move!
Customer Relations Team
Bridgfords Estate Agents
9 years ago
Great to see that you would use Bridgfords in Altrincham again and that you found the service polite and that the branch team kept you in the loop throughout, making them worthy of their 5* review!
Many thanks,
Scott.
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공유
TC
Trusted Customer
Feefo 인증됨
Leyland
9 years ago
Bridgfords Estate Agents에 대한 Trusted Customer의 의견:
Not worth any stars
The service we received from the staff at Bridgford's in Leyland was not even worth one star :- we weren't given any selling options (only being told the cost of the highest service which they had...
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Customer Relations Team
Bridgfords Estate Agents
9 years ago
I am sorry to read that you have not been happy on this occasion with the service from our branch. I was however pleased to note that you did raise these issues with our complaints department and the situation has now been settled. Kind regards, Scott.
TC
Trusted Customer
9 years ago
You are delusional Scott - you choose your words carefully, like all of the replies from Countrywide staff. It may have been settled but it has not been resolved. We were offered a £500 reduction which was an insult and did not reflect the very poor and inadequate service we received. However, we accepted it because there was nothing else left we could do. If Bridgford's do not believe it is in their remit to give good service but merely take a sale to completion then we are all fighting a losing battle. I honestly don't know how you get away with this attitude.
Perhaps it might be better if you put something along these lines, in your terms and conditions -
"We will market your house.
We will treat you badly.
We will manage the sale of your property badly.
We will lie to you.
We will not pass on information in a timely manner.
Continual internet failures will delay the sale of your house and produce inaccuracies on marketing documents
We will act unprofessionally.
We do not have to provide any level of service other than to take your money if we sell your house"
Happy to work for this company Scott!!!
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신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
Brilliant Service!
Brilliant service! We previously had our home on the market with another estate agent but moved to Bridgfords who worked to sell the property not left it to sell itself. They were there through the...
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Customer Relations Team
Bridgfords Estate Agents
9 years ago
Thank you for this great 5* review and fantastic recommendation for our Bridgfords branch in Wakefield. It was great to read how supported you were throughout the sales process and that the branch was on hand to help when needed. Kind regards, Scott.
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TC
Trusted Customer
Feefo 인증됨
Manchester
9 years ago
Bridgfords Estate Agents에 대한 Trusted Customer의 의견:
Disappointing start: no thoroughness to detsil
I have been very disappointed by the lack of communication regarding the tenants inventory for my propety which I flagged up as inaccurate over 3 weeks ago.
I have followed procedure with a formal...
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TC
Trusted Customer
Feefo 인증됨
Stockport
9 years ago
Bridgfords Estate Agents에 대한 Trusted Customer의 의견:
Great personal service
They worked really hard when our sale fell through, to get new viewings and we were resold very quicky to stop us missing out on the house we now live in. James and Heather are a credit to the...
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Customer Relations Team
Bridgfords Estate Agents
9 years ago
Congratulation on the sale of your property. James, Heather and the entire team at Bridgfords in Cheadle strive to provide an excellent personal service from start to finish. I am pleased to see that you benefitted from their proven 5* service. Best wishes in settling in to your new home.
Kind Regards,
Sarah
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Feefo 인증됨
9 years ago
Professional
Professional and efficent. Kept in contact but only when necessary - which as we were selling on behalf of my father - we appreciated. Would recommend.
Customer Relations Team
Bridgfords Estate Agents
9 years ago
Thank you for your great 5* review. I am happy to learn that the team kept in contact with you and were professional. If you would like to provide us with further feedback as to how we could have made this a 5* experience then please send us an email at review@countrywide.co.uk.
Kind Regards,
Sarah
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Feefo 인증됨
9 years ago
Successful let
Recently, I let a property in Chorley. The process took some time due to market conditions. However, the team led by Lyndsy let the property. More importantly Lyndsy communicated extremely well and...
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TC
Trusted Customer
Feefo 인증됨
9 years ago
Bridgfords Estate Agents에 대한 Trusted Customer의 의견:
Worth every penny!
Fantastic service, they did what no-one else could, sold my house! Very dedicated team, helpful and worth every penny. They came as a recommendation to me and i would recommend myself in a heartbeat....
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Customer Relations Team
Bridgfords Estate Agents
9 years ago
Good morning, It is great to read another 5* review and recommendation for the Darlington branch of Bridgfords Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards,
Sarah
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TC
Trusted Customer
Feefo 인증됨
Winsford
9 years ago
Bridgfords Estate Agents에 대한 Trusted Customer의 의견:
Excellent Customer Seevice
The team at Winsford have provided an excellent service overall. Their customer service is gold standard particularly from Stacey and Caroline whom we had the most dealings with. Nothing was ever too...
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Customer Relations Team
Bridgfords Estate Agents
9 years ago
Hello Mrs Jones, Thank you very much for such a brilliant 5* review. The Bridgfords team in Winsford are passionate about ensuring that every customer is supported throughout the entire sales process. It is great to see that you were able to benefit from their excellent service. I will make sure comment is passed on to Stacey and Caroline.
Kind Regards,
Sarah
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TC
Trusted Customer
Feefo 인증됨
9 years ago
Bridgfords Estate Agents에 대한 Trusted Customer의 의견:
Got me the highest price!
Worth the slightly higher cost as they sold it for more that their competitors thought was possible. High level of customer service and great marketing. Kept me in touch and handled everything...
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Customer Relations Team
Bridgfords Estate Agents
9 years ago
Good Morning, Thank you so much for this fantastic 5* review. We are always delighted to receive such excellent feedback in reflection of the kind of service we provide to our customers. I am pleased to see you benefitted from the Bridgfords team in Huddersfield.
Bridgfords have been successfully selling and renting properties since 1832 in the North of England. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Bridgfords have been successfully selling and renting properties since 1832 in the North of England. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.