Thanks for taking the time to leave a review. If only the individual that packed up your order had taken a little more time too. For the record, their card is marked and they’re on a final warning. We thought about firing them but we believe everyone is entitled to one mistake. As I said on the phone to your husband, whilst we do what we can to limit them, mistakes can happen, which is why we try to encourage customers to leave a little more time for delivery, especially around a bank holiday weekend. At least that way we could have sent out the item you were missing in time for your move. I’m glad though you received all the other items you ordered from us and you were able to source the missing item elsewhere. Sorry again for the stress.
Arrived quickly but I paid for about ten boxes, four of which couldn't be used.
제품 리뷰
Nick
Boxes for Moving Home
8 years ago
Thanks for the feedback. Firstly I'm sorry to hear 4 of the 16 boxes were compromised. I have tried to call you a couple of times to discuss the matter but I keep getting voicemail. I've now left a message. We've checked the rest of our stock and does appear to be an isolated issue. It would therefore be really helpful to have some photos before addressing the matter with our supplier. Please feel free to call me when you get the chance.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.