Professional and friendly all the way through. Making it very easy
I would certainly recommend Neil from Bower. I was very hesitant at first. I was brought up to not be a borrower or lender. Neil offered me the information I needed plus more! He was very patient. ...
자세히 읽기
0
공유
MB
Mr & Mrs Bartley
Feefo 인증됨
3 years ago
Bower Group에 대한 Mr & Mrs Bartley의 의견:
Will use Bowers in future if I need any advice. BRILLIANT!!>
I am very pleased with Matthew at Bowers. He has been very professional and courteous, and made the experience easy and flawless Thanks Matthew.
0
공유
MF
Mr Fitzhugh
Feefo 인증됨
3 years ago
Bower Group에 대한 Mr Fitzhugh의 의견:
Very Professional and excellent communication
Excellent. Straight and got the job done. Excellent communication.
0
공유
MS
Mr & Mrs Smith
Feefo 인증됨
3 years ago
Bower Group에 대한 Mr & Mrs Smith의 의견:
Excellent service throughout with the result we were lookingfor.
Good friendly service which I would happily recommend to friends and family.
0
공유
MF
Mrs June Fenner
Feefo 인증됨
Rochford
3 years ago
Bower Group에 대한 Mrs June Fenner의 의견:
Five star
We were recommended by friends to get in contact with Bower. How pleased we were because Ian Bigwood was so helpful and explained everything in detail. We would definitely recommend Bower to anyone...
자세히 읽기
0
공유
ME
Mr & Mrs Elliott
Feefo 인증됨
Eastbourne
3 years ago
Bower Group에 대한 Mr & Mrs Elliott의 의견:
Equity release downgrading experience.
Very disappointed to receive invoice for fees after we had received funds. Clearly stated on the phone fees would be taken from funds before being paid into our account. This caused financial...
자세히 읽기
Sharon Lewis
Bower Group
3 years ago
Dear Mr & Mrs Elliott,
Thank you for taking the time to speak with us about your concerns.
I am pleased we have been able to resolve your concerns to your satisfaction. As discussed please do not hesitate to contact us should you require any further assistance in the future.
Kind regards,
Sharon Lewis
Head of Customer Service
ME
Mr & Mrs Elliott
3 years ago
I was phoned by Bower’s managing director Geoff Charles who spent considerable time late into the evening discussing our concerns. I would like to stress Rowan at Bower was extremely helpful dealing with the technical issues we had with DocuSign and apart from the misunderstanding on fee payment he was superb. Because this issue has now been resolved to our complete satisfaction I have given Bower 5 stars.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Fantastic service.
We were kept well informed from start to finish and completed in 3 weeks.
Would definitely recommend to anyone looking for equity release.
0
공유
MH
Mr & Mrs Hattersley
Feefo 인증됨
Cambridge
3 years ago
Bower Group에 대한 Mr & Mrs Hattersley의 의견:
Professional and Personal Service
Their approach to the equity release was very professional but with a personal touch.
0
공유
MH
Mrs Handley
Feefo 인증됨
Grantham
3 years ago
Bower Group에 대한 Mrs Handley의 의견:
Excellent!
Really excellent service throughout. At all stages I was kept informed of what was happening and it was a relief to be able to leave it in Lisa's very capable hands. I am now in a position to carry...
자세히 읽기
1
공유
ME
Mr & Mrs Eley
Feefo 인증됨
3 years ago
Bower Group에 대한 Mr & Mrs Eley의 의견:
FOLLOWED UP ON ALL QUESTIONS RAISED AND CONTACT WITH THE ADVISOR WAS GREAT
Kept in contact all through the process and explained the product clearly.