Very exceptional service..
Great communication and professional staff.
Will recommend to anyone that need satellite services
Elise
Brdy
2 years ago
Hello,
Thank you for your kind review. We're thrilled that you're happy with the service!
Kind regards
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Excellent!
The agent Jesse Hil was 11 out of Ten. She listened ,was sympathetic and never panicked ,in Control and she listened and Even gave Me a New plan ,saving me approximately €9.00 per month ...
자세히 읽기
Elise
Brdy
2 years ago
Hi Godfrey,
Thank you so much for your lovely review, we will be sure to pass it onto Jessie who will be thrilled to read it!
We're so glad you're happy with the service you received and that we were even able to save you some money!
All the best.
Kind regards
0
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신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Brdy service - good !
Installer (Paul) was very professional/efficient, set up our replacement system perfectly, all works again - larger allocation & faster speeds as desired. Longest part was waiting for the servers to...
자세히 읽기
Elise
Brdy
2 years ago
Hi there,
Thank you for your kind review, we will be sure to pass it onto Paul! We're glad to hear you're happy with the service.
Kind regards
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Keeps buffing when streaming extremely frustrating
Elise
Brdy
2 years ago
Hello,
Thank you for bringing this to our attention.
Our team attempted to give you a call on Friday to check in on how the service had been so far, but we were unable to get through. Please give the team a call on 01869 222900 when you can, and we will be happy to investigate.
Kind regards
1
공유
SM
Susan Macalister
Feefo 인증됨
Orkney
2 years ago
Brdy에 대한 Susan Macalister의 의견:
Excellent Service.
Fast, efficient, helpful. Could not have been better. The process was clearly explained and everything progressed very rapidly. Highly recommended..
Elise
Brdy
2 years ago
Hi Susan,
That's lovely to hear! Thank you for your lovely review.
Kind regards
0
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BH
Bruce Hyde
Feefo 인증됨
tavool isle of mull
2 years ago
Brdy에 대한 Bruce Hyde의 의견:
first class
Elise
Brdy
2 years ago
Hi Bruce,
Thank you for your kind review. We're glad you think so!
Kind regards
0
공유
KM
KAREN MAGUIRE
Feefo 인증됨
Llandeilo
2 years ago
Brdy에 대한 KAREN MAGUIRE의 의견:
Quite good
Quite good....after sales service just trying that as nit working very well...I thought the new WiFi would be better as told it would.....hopefully can sort.
0
공유
ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ
Feefo 인증됨
Aliveri Evia Island
2 years ago
Brdy에 대한 ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ의 의견:
Very good.
Elise
Brdy
2 years ago
Hello,
Thank you for your kind review. We're glad you're happy with this service!
Kind regards
0
공유
LR
LIAM ROCHE
Feefo 인증됨
Tallow Co Waterford Ireland
2 years ago
Brdy에 대한 LIAM ROCHE의 의견:
Excellent
Elise
Brdy
2 years ago
Hi Liam,
Thank you very much for your kind review, we're thrilled you're happy with the service!
Kind regards
0
공유
NM
Nadia Mackinnon
Feefo 인증됨
Bridge of Orchy
2 years ago
Brdy에 대한 Nadia Mackinnon의 의견:
hope you are not in a hurry
Started the process in March and only completed the install 13/07
Elise
Brdy
2 years ago
Hi Nadia,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the delays and any inconvenience you experienced during the installation process.
We understand your frustration with the extended timeline. We initially attempted to install the KVHTS system, but unfortunately the installation failed due to a lack of line of sight. Given this challenge, our team worked diligently to find an alternative solution and were able to install the two sites using Starlink with the R100 grant, an offer which was not available at the start of your process.
We appreciate your patience as we have worked through these challenges to provide you with the best possible service. We hope you are pleased with the current installation and performance of your new system.
If there are any remaining issues or if there is anything we can do to improve your experience, please do not hesitate to contact us directly. We value your feedback and are committed to ensuring your satisfaction.
We kindly ask you to reconsider your 1-star rating in light of the efforts our team has made to overcome the initial obstacles and complete the installation successfully. Your updated feedback would mean a lot to us and help others understand the dedication we put into resolving unforeseen challenges.
Thank you very much for your understanding and support.
Kind regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.