Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Brdy 리뷰 | Feefo

모두 325개의 리뷰 보기

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Feefo 인증됨

2 years ago

Staff great. Systems for accessing them errible

Acessing help is extremely frustrating if one has lost internet service completely and to date I have never been in receipt of any compensation even when downtime has been extensive. Most often the...

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Elise

Brdy

2 years ago

Hello, Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff, particularly Alex and Jessie, to be helpful. However, we're sorry to hear about the difficulties you encountered when trying to access support. We completely understand how frustrating it must have been to be unable to get the help you needed, especially during a time when you were experiencing issues with your service. We are always striving to improve our systems and processes, so your feedback regarding the challenges of accessing our support service is invaluable. Regarding your concern about compensation, our records indicate that this is the first report of issues since last October. While no compensation is due based on this, we appreciate the impact downtime can have, and are here to assist should any further issues arise. It’s great to see that you have upgraded to our Brdy plan, which should provide you with a more consistent and enhanced service experience and for a cheaper monthly subscription. If you encounter any more issues, please don’t hesitate to reach out directly, and we’ll be more than happy to assist. Thank you once again for your patience and understanding. We value your business and are committed to ensuring your experience with us continues to improve. Best regards

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Feefo 인증됨

2 years ago

Very good service

The change over to the newer satellite was simple and straightfprward.

Elise

Brdy

2 years ago

Hi, That's great to hear. Thank you for leaving a review. Best regards

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Feefo 인증됨

2 years ago

Good service when I had no access to other Internet provider although, has increased in price since I first registered. Also, with competition in the market now, there are cheaper alternatives...

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Feefo 인증됨

2 years ago

Keep your customers informed of any general problems in connectivity

I am extremely satisfied with the human contact. Mr. Basakos and Mrs. Diamantopoulou, over the phone at the local Brdy office, and Mr. Tountas, the agent who installed the equipment, were competent,...

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Elise

Brdy

2 years ago

Thank you for your feedback and for acknowledging the efforts of our team members, Mr. Basakos, Mrs. Diamantopoulou, and Mr. Tountas. We're pleased to hear that you're satisfied with the service after the issue was resolved and sincerely apologise for the connectivity problems you experienced and for the lack of communication during that time. Your feedback is invaluable, and we will work on improving our communication strategy to ensure that such issues are promptly and clearly communicated in the future. Thank you for your understanding and continued support. Best regards

Cecilia Jane Morrison

Feefo 인증됨

Kinlochbervie

2 years ago

Brdy에 대한 Cecilia Jane Morrison의 의견:

Pleasing service

The team were very helpful able to answer all of my questions.

Elise

Brdy

2 years ago

Hello Cecilia, Thank you for your kind review, we're glad you're pleased with the service. Best regards

Mark Smith

Feefo 인증됨

2 years ago

Brdy에 대한 Mark Smith의 의견:

Wifi at a remote location solved

Very helpful and the installation instructions were excellent

Elise

Brdy

2 years ago

Hi Mark, Thank you for your kind review, we're glad you think so! Best regards

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Feefo 인증됨

2 years ago

Brdy niezawodny Internet.

Jestem Bardzo zadowolona korzystam dopiero tydzień więc na początek 4 gwiazdki.

ADE

Feefo 인증됨

Wales

2 years ago

Brdy에 대한 ADE의 의견:

A great company.

Customer service is super calm, super helpful and always sort you the way you would want to be sorted. Great company.

Jessie

Brdy

2 years ago

Hi Ade! Thank you for your lovely review. Warm regards

Neil Bannatyne

Feefo 인증됨

Isle of Gigha

2 years ago

Brdy에 대한 Neil Bannatyne의 의견:

Excellent service

1st day of installation. Good communication and easy installation by knowledgeable and pleasant contractor.

Jessie

Brdy

2 years ago

Hi Neil! This is great to hear! Thanks for leaving us a positive review. Warm regards

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Feefo 인증됨

2 years ago

Perfect 🤩

We were very happy with BRDY. We would recommend everyone 💪💪

Jessie

Brdy

2 years ago

Hi Johnny! Thank you for your kind review. We're thrilled that you were happy with our service! Warm regards

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Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

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