Big Cat Travel Insurance(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 620개의 리뷰 보기
신뢰할 수 있는 고객
7 years ago
Fast, professional and good value
Very fast and professional with an unusual insurance request (already overseas and insurance needed owing to job change in ski resort). Great price and cover too.
1
공유
신뢰할 수 있는 고객
7 years ago
Muy fácil y sencillo
0
공유
신뢰할 수 있는 고객
7 years ago
Everything's cool and quick until you sign and pay. Then 5 days after purchase, they have not yet e-mailed my policy. And I checked spam - it wasn't there.
Not a good sign, and I should be able to...
자세히 읽기
Big Cat Travel Insurance
Big Cat Travel Insurance
7 years ago
Hi there,
Thank you for your feedback.
We're really sorry you didn't receive your documents! I can confirm they were sent on the same day your purchase was made.
We received an email from you on Saturday morning requesting your documents. This was replied to within about 10 minutes confirming your documents have been re-sent, and to let us know if you still haven't received them.
We didn't hear anything back from you so it was assumed they had arrived without any issues.
If you still don't have your documents please let us know and we'll get that sorted for you.
Kind Regards
Big Cat Travel Insurance
4
공유
TC
Trusted Customer
7 years ago
Big Cat Travel Insurance에 대한 Trusted Customer의 의견:
Flexible, efficient and fast
My application was processed fast and efficiently!
1
공유
신뢰할 수 있는 고객
7 years ago
Very efficient service
Great customer service
1
공유
신뢰할 수 있는 고객
7 years ago
So far so good
So far all I have done is enter my details into a website and bought a product. Relatively easy to do.
I haven’t had need of the insurance product so far so cannot comment on their service.
Quite...
자세히 읽기
0
공유
TC
Trusted Customer
7 years ago
Big Cat Travel Insurance에 대한 Trusted Customer의 의견:
Excellent customer service
I was struggling to find insurance that would cover the activities, that I will be under taking on my trip to Africa. This was mainly due to my age.
However I had excellent service from Big Cat...
자세히 읽기
1
공유
TC
Trusted Customer
7 years ago
Big Cat Travel Insurance에 대한 Trusted Customer의 의견:
Very helpful when I rang for advice before purchasing.
0
공유
신뢰할 수 있는 고객
7 years ago
Quick service, low price
Very quick service. The quote and all information was clear and it was cheaper than comparative insurance services. We had our documents within a couple of hours of submitting the online application.
