Fantastic service. My claim for damage to a hire car was settled within 24 hours. No fuss, no quibble, speedy service, excellent communication. Quite refreshing for an insurance provider. Excellent...
I was purchasing excess car hire insurance. I tried twice but the payment would not go through. The site quoted an email address to query the transaction but it would have been more beneficial to...
Good service, confusing for some more obasure European countries
It was very good. Slightly confused as to what's the best coverage for Romania and to be honest when I got there I ended up taking the local insurance anyway as they basically threatened us to take...
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Harry
Bettersafe
6 years ago
Dear Sir,
Thank you for your email. I am sorry to hear the car rental was aggressive with their sales strategies. Feel free to contact us for advice or to discuss any queries you may have had with the car rental companies.
We would like to thank you for your positive review.
Hire car companies take the Micky out if customers by making the excess incredibly expensive should you have an accident. Recently on a trip to German they offered me excess cover which was very...
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Harry
Bettersafe
6 years ago
Dear Sir,
Thank you for your kind words. At Bettersafe we like to make customers feel as comfortable as possible while purchasing our policies and claims procedures in case of an accident.
We are always looking to complete claims as efficiently as possible and would like to thank you for your positive review.
I've used Better safe twice now, and on both occasions they provided excellent cover as required. Luckily I didn't have to make a claim, but felt confident I had the cover behind me.