Waiting for 3 days for a reply to my query on wrong date on my insurance certificate. Can't print until I receive it ,therfore driving around with no cert in my window..help asal
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Hi Lucy,
Thank you for taking our call earlier.
I am delighted that we could clear up the confusion over your insurance certificate.
Kind Regards,
Erika
0
공유
TC
Trusted Customer
Feefo 인증됨
Santry
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Pleased with the service
Very professional , helpful,
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
Poor...
Insurance gone up from 600 to over 1000 this year. Govt investigations announced yesterday morning not a second too soon.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Brian,
Thank you for your comment Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards.
The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Paul
신뢰할 수 있는 고객
9 years ago
Thanks for your reply Paul - but seriously - a near 100% increase?
0
공유
TC
Trusted Customer
Feefo 인증됨
Ashford Co. wicklow
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Re AXA Insurance Feedback
I have always found AXA to be very polite and helpful whenever I had a problem and they have always taken the trouble to ring me back to see if everything went well
M....
자세히 읽기
0
공유
TC
Trusted Customer
Feefo 인증됨
Dublin 7.
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
I called into office on Mary Street, Dublin 1. A very reasaonable guy delt with me. I was happy with how I was dealt with and reasonably happy with the insurance renewal quote.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
Happy with professional service, not happy my premium is gone up for no reason.
The lady I was dealing with in the Athy branch was lovely and very helpful. However, my premium is gone up by 20% and I have the maximum no claims discount. I couldn't understand it and still can't....
자세히 읽기
0
공유
TC
Trusted Customer
Feefo 인증됨
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Excellent service efficient and helpful
0
공유
TC
Trusted Customer
Feefo 인증됨
Dublin
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Unable to speak with Customer Service about my policy before it went through
There was no option between good and poor.
We received the quote for our new motor policy, when I tried to ring on numerous occasions to say we didn't want the key service fees for €35 a year (costs...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
Insurance rates are too high
It is impossible to judge the service separate from the extremely high premium I have been charged. The staff might well be friendly, but I was left feeling utterly ripped off by them. I understand...
자세히 읽기
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Hi Paddy,
We appreciate the time you have taken to leave your feedback.
Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
