AXA appears to want to keep customers with their good cuatomer care
Good customer service not as cheap as others but offer good choices to pay for insurance. eg Through salary deduction
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Trusted Customer
Feefo 인증됨
Dublin
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Bad service by AXA Ireland
No feed back on a quote ... or a request
For a call back
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning Kieran,
Thank you for taking the time to leave feedback.
I am sorry to hear that you requested a call-back and didn't receive same.
I have contacted the branch that helped you to take out your policy am happy to hear that they were able to help you.
Thank you for taking out your insurance policy with AXA.
Kind Regards,
Erika
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Trusted Customer
Feefo 인증됨
dublin
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Excellent service by AXA Ireland
no hassle in renewing just auto tks
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공유
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Trusted Customer
Feefo 인증됨
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Prompt service
Received renewal on a timely basis with just a small increase in premium
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공유
TC
Trusted Customer
Feefo 인증됨
St Johnston
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Great service
Pleasant staff in the letterkenny office, they were more than helpful when I inquired about my policy!
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공유
TC
Trusted Customer
Feefo 인증됨
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
the lady I dealt with in the Killarney office was extremely courteous and h...
the lady I dealt with in the Killarney office was extremely courteous and helpful and on an occasion shortly prior to that the manager was also most informative and helpful
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TC
Trusted Customer
Feefo 인증됨
Dublin 3
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Excellent service by AXA Ireland
Could not fault the service I received. Helpful and pleasant staff.
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Trusted Customer
Feefo 인증됨
meath
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
satisfied
Very helpful and delighted my premium didn't go up that much.
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공유
TC
Trusted Customer
Feefo 인증됨
9 years ago
AXA Insurance - Ireland에 대한 Trusted Customer의 의견:
Insurance much too expensive. I've been a customer for 8 years and I'm in m...
Insurance much too expensive. I've been a customer for 8 years and I'm in my late 30's. Motor insurance way over priced I've never had a penalty point or a claim. Ridiculously expensive.
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon John,
We appreciate the time you have taken to leave your feedback.
Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
