excellent service from all concerned, have been with you a long time and your staff never fails to excel
0
공유
PM
Peter Murray
Feefo 인증됨
IRL
2 months ago
AXA Insurance - Northern Ireland에 대한 Peter Murray의 의견:
Minty
I had insurance with AXA for years car and house insurance but they put it up so much over the last few years and would not match anything else I gave them very disappointed in AXA .
😪😪
Sinead
AXA Insurance - Northern Ireland
2 months ago
Good Afternoon Peter
We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your renewal premium.
Unfortunately, due to an increase in claims and a rise in the associated costs there has been an increase in premiums across the insurance industry this year. We try our best to minimise these increases while still offering a great product and service to suit our customers’ needs.
Upon reviewing your policy, I can see you were speaking with a member of our team, who offered you all available discounts totalling to ensure the best price available while ensuring the level of cover was not impacted.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind regards
Sinead
Feefo Coordinator
0
공유
MC
Michaela Coyle
Feefo 인증됨
2 months ago
AXA Insurance - Northern Ireland에 대한 Michaela Coyle의 의견:
Easy
Great price and so accommodating to sort out
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
Competitive price
The renewal was very competitive. The agent I spoke to was very efficient and it was all sorted and paid in 5 minutes.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
Very good
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
Excellent
Very good
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
Painless process of buying insurance. Great easy to use website
0
공유
SC
Scott Chambers
Feefo 인증됨
GBR
2 months ago
AXA Insurance - Northern Ireland에 대한 Scott Chambers의 의견:
double removed a discount
Got a letter in the mail about my renewal being ~1200 with the following in brackets "your insurance would have been £968 but because you changed jobs we had to remove your work discount.
So i call...
자세히 읽기
Sinead
AXA Insurance - Northern Ireland
2 months ago
Good Afternoon Scott
Thank you for sharing your feedback.
We understand how important discounts are and sincerely apologise for any confusion or frustration caused by the change in your work-related discount. When employment status changes, certain discounts may need to be adjusted or removed, which includes infinity discounts and can impact the premium.
Please be assured that we have thoroughly reviewed your policy on your recent and the quote provided reflects the best available rate based on your current circumstances and the information we have.
Thank you again for your feedback and we hope to continue to serve you in the future.
Kind regards
Sinead
Feefo Coordinator
0
공유
VW
Victoria Willis
Feefo 인증됨
GBR
2 months ago
AXA Insurance - Northern Ireland에 대한 Victoria Willis의 의견:
Very good staff really well trained
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
I like to d see peak with someone face to face so it’s important that you still have this facility.
My policy/quote was looked at carefully and I was given some discount because I have been with AXA...