Staff were very helpful in branch, with a pleasant demeanor,I think it helps face to face communication,I would recommend your company to friends and family
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Feefo 인증됨
1 month ago
Straightforward & smooth
Sarah was very helpful answering my queries and made the overall process smooth.
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KF
Krisztina Forro
Feefo 인증됨
GBR
1 month ago
AXA Insurance - Northern Ireland에 대한 Krisztina Forro의 의견:
Perfect,easy and cheap
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Feefo 인증됨
1 month ago
Great value
Always polite, very professional and great value
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Feefo 인증됨
1 month ago
Quick and polite.
Essential to speak face to face with staff.
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Feefo 인증됨
1 month ago
best face to face service ever
This was at the Bangor office ( even though I'm from Belfast) . Knowledgeable staff member. I felt was looking after my interests.
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HK
Helen Keenan
Feefo 인증됨
GBR
1 month ago
AXA Insurance - Northern Ireland에 대한 Helen Keenan의 의견:
Great service
I was able to go into the axa shop and sit face to face with a member of AXA staff who was extremely helpful discuss and sort out my home insurance at a very acceptable price
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Feefo 인증됨
1 month ago
No hiking up prices here
Other car insurance companies were putting up their prices by quite a lot, whereas AXA were sticking to good reasonable prices.
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Feefo 인증됨
1 month ago
Perfect
Donna from the Omagh was brilliant Donna was knowledge and very patient.
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Feefo 인증됨
1 month ago
Get nothing for being loyal
Was loyal to AXA for 14 years total, insurance dropped to under 500 at one point before near doubling in one year. Had never claimed yet my insurance just keeps going up & up. Got quotes from other...
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Deborah
AXA Insurance - Northern Ireland
1 month ago
Good Morning
We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your recent renewal.
Unfortunately due to an increase in claims and a rise in the associated costs there has been an increase in premiums across the insurance industry this year. We try our best to minimise these increases while still offering a great product and service to suit our customers’ needs.
Upon reviewing your policy I can see you were speaking with a member of our team, who offered you our best available premium whilst ensuring your cover wasn't impacted.
We really appreciate your custom and continued loyalty to AXA. Thank you for renewing your policy with us this year.
Kind regards
Deborah
Feefo Coordinator