Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Avensure 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 610개의 리뷰 보기

maryam

Feefo 인증됨

7 years ago

Avensure에 대한 maryam의 의견:

Thank you

No complaints. The advise is always helpful

Elena

Avensure

7 years ago

Hello Maryam, thanks for leaving us a great review, we really appreciate it. Please let us know what we can do to improve this to a 5 star review.

Kind regards,

Elena

Julie

Feefo 인증됨

7 years ago

Avensure에 대한 Julie의 의견:

Solid, reliable support

Response time excellent and clear advice

Elena

Avensure

7 years ago

Hello Julie,

This is great, thanks so much for leaving us such a good review, it means a lot to us!

Kind regards,

Elena

Jennifer

Feefo 인증됨

7 years ago

Avensure에 대한 Jennifer의 의견:

Provide practical, helpful advice. Lindsay is a great soundboard to the people challenges we encounter. Thanks

Elena

Avensure

7 years ago

Hello Jennifer,

Thank you for the great review! We appreciate for sharing your experience with Avensure.

Kind regards,

Elena

Lauren Langton

Feefo 인증됨

Northumberland

7 years ago

Avensure에 대한 Lauren Langton의 의견:

Sylwia handled our issue with utmost professionalism and was proactive.

Sylwia was very efficient, friendly and approachable. She followed up and gave added value in her responses to my basic enquiry. This is what you look for in a partner relationship.

Elena

Avensure

7 years ago

Hello Lauren,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we are very happy to hear that Sylwia helped you!

Kind regards,

Elena

신뢰할 수 있는 고객

Feefo 인증됨

7 years ago

Great Service!

They are always there at the end of the phone to advise us. Rebecca has been very down to earth and helpful with a recent case we had and Kyle also.

Elena

Avensure

7 years ago

Hello,

Thank you so much for this great 5-star review. We really appreciate for taking time to share your experience with Avensure.

Kind regards,

Elena

신뢰할 수 있는 고객

Feefo 인증됨

7 years ago

Kyle helped us with the paperwork related to a staff members resignation.

Elena

Avensure

7 years ago

Hello,

We are very happy to hear that! Thank you for taking time to share your experience with Avensure.

Kind regards,

Elena

신뢰할 수 있는 고객

Feefo 인증됨

7 years ago

Great service

Great service, efficient and friendly

Elena

Avensure

7 years ago

Hello,

Thank you so much for your positive feedback.

Kind regards,

Elena

Susan

Feefo 인증됨

7 years ago

Avensure에 대한 Susan의 의견:

Very knolwedgeable, helpful and supportive

Elena

Avensure

7 years ago

Hello Susan,

Thank you so much for your positive feedback and for taking the time to post this review.

Kind regards,

Elena

Barbara

Feefo 인증됨

7 years ago

Avensure에 대한 Barbara의 의견:

Awaiting communication regarding my request via website and telephone calls

Telephone number 0330 100 8704 option for customer service rang for 12 minutes and no one answered the phone. gave up and redialled

Richard

Avensure

7 years ago

Hi Barbara

Yes so I am very sorry to hear of your negative experience and thank you very much for bringing it to our attention. I have investigated this matter and I can see that our brand new all singing and all dancing phone system (installed this week) has been setup incorrectly. Users who press Option 5 for Customer Services are being directed to the wrong place. On realisation of this our IT Manager has immediately resolved it and performed a fresh test of the whole system.

We can completely understand why this would cause you frustration. We did perform a sequence of user tests earlier in the week and as far as we were aware it was working correctly however clearly it wasn't.

Please accept our sincere apologies for this Barbara. As I understand it you did finally manage to get through to Ray who assisted you with your query.

May we enquire as to whether you were satisfied with the advise that Ray gave you? Did he manage to help you resolve the issue that you were calling about? It would be great if we could find this out please.

Thanks once again. We really appreciate your feedback and for flagging the technical issue to us.

Kind regards,

Richard

Rosalind

Feefo 인증됨

7 years ago

Avensure에 대한 Rosalind의 의견:

Excellent.

The presentation was informative and interesting. It was interactive with plenty of opportunity to ask questions and discuss specific issues. Really enjoyed it.

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

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