An experienced Sales and Lettings Agent helping people move since 1836.
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지난 1년 간 점
모두 415개의 리뷰 보기
TC
Trusted Customer
Feefo 인증됨
Poole Dorset
9 years ago
Austin & Wyatt Estate Agents에 대한 Trusted Customer의 의견:
Excellent service by Austin & Wyatt Estate Agents
The agent was very professional and did what she promised.
Rebecca
Austin & Wyatt Estate Agents
9 years ago
Good morning! Thank you so much for leaving this feedback for us, it's always good to know how were doing and I appreciate you taking the time to let us know. If you need anything in the future, please do not hesitate to contact us and we will always do our best to help. All the best, Kindest regards, Bex
TC
Trusted Customer
9 years ago
I have waited before updating my feedback to give Austin Wyatt time to resolve the problem. This has not happened.
After the first month of the tenancy I instructed AW that my neighbour had concerns about the condition of my property and instead of the registered two tenants there were four people living there. I was informed that there was condensation on all of the windows. I was informed that I would have to pay for an inspection visit so I waited for the routine visit in February. I have now been informed that there is damp in the flat. I have owned the property since the late 1990's and my husband and I have lived there since 2010, and there has been no damp. So, how can this happen when the tenants have only been there three months?
I have been informed that the tenants are leaving at the end of the tenancy. However, if they were not going I would be terminating the tenancy with them.
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TC
Trusted Customer
Feefo 인증됨
SP4
9 years ago
Austin & Wyatt Estate Agents에 대한 Trusted Customer의 의견:
Could do better!
Expensive fees on changing tenants, far more than I pay another agent.
We have to chase up things and communication is not always good. Letters or e mails are not answered, for example.
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TC
Trusted Customer
Feefo 인증됨
Blandford
9 years ago
Austin & Wyatt Estate Agents에 대한 Trusted Customer의 의견:
A highly professional service from start to finish. Kyle Nichols and his st...
A highly professional service from start to finish. Kyle Nichols and his staff worked very hard for my husband and myself. They come highly recommended.
Customer Relations Team
Austin & Wyatt Estate Agents
9 years ago
Thank you for the wonderful review and recommendation of Kyle and the whole Austin & Wyatt team in Canford Heath!
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TC
Trusted Customer
Feefo 인증됨
Southampton
9 years ago
Austin & Wyatt Estate Agents에 대한 Trusted Customer의 의견:
Most helpful and efficient. Prospective buyers were introduced as soon as t...
Most helpful and efficient. Prospective buyers were introduced as soon as the house was on the market. The sale process was handled well and an acceptable price achieved.
Customer Relations Team
Austin & Wyatt Estate Agents
9 years ago
Thank you for this wonderful review! It's great to see another excellent result for the Austin & Wyatt team in Bitterne.
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TC
Trusted Customer
Feefo 인증됨
9 years ago
Austin & Wyatt Estate Agents에 대한 Trusted Customer의 의견:
Staff performance excellent. English property selling system is rubbish!
Excellent competent, personal and friendly service much appreciated.
The property selling experience in England is a nightmare, beyond the belief of my friends and aquaintences in mainland Europe. ...
자세히 읽기
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TC
Trusted Customer
Feefo 인증됨
9 years ago
Austin & Wyatt Estate Agents에 대한 Trusted Customer의 의견:
Hannah was, quite simply, amazing! Dedicated and professional and went com...
Hannah was, quite simply, amazing! Dedicated and professional and went completely above and beyond her remit to make sure our house sale and purchase went through. It wasn't an easy one but we...
자세히 읽기
Customer Relations Team
Austin & Wyatt Estate Agents
9 years ago
Such a great review of Hannah and the Austin and Wyatt team in Lower Parkstone! I'm pleased to see that you were able to benefit from Hannah's personal and straightforward approach and I'll ensure that this gets passed on to her manager.
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TC
Trusted Customer
Feefo 인증됨
Bournemouth
9 years ago
Austin & Wyatt Estate Agents에 대한 Trusted Customer의 의견:
Good service
Hannah and team at the winton branch were very helpfull kept me informed all the way through the process impressed with the service I received would reccomend
Customer Relations Team
Austin & Wyatt Estate Agents
9 years ago
Thank you for the wonderful review and recommendation. I will pass your comments to Hannah and everyone involved at Austin & Wyatt at the Winton branch.
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신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
This is about the Lettings Branch, Bournemouth. Communications are disappoi...
This is about the Lettings Branch, Bournemouth. Communications are disappointing. It always takes several emails to sort even simple matters. My emails are barely read, Replies are cursory and, key...
자세히 읽기
Amber
Austin & Wyatt Estate Agents
9 years ago
Good afternoon, I am sorry to hear that you feel our customer service has not met your expectations this time. Your feedback is important to us, so please feel free to contact us on customercare@countrywide.co.uk if you would like to discuss your issues further.
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신뢰할 수 있는 고객
Feefo 인증됨
9 years ago
very professional with quick response time to queries. also kept me up to ...
very professional with quick response time to queries. also kept me up to date with latest progress on sale process.
Customer Relations Team
Austin & Wyatt Estate Agents
9 years ago
Thank you for taking the time to leave this wonderful five star review!
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TC
Trusted Customer
Feefo 인증됨
Southampton
9 years ago
Austin & Wyatt Estate Agents에 대한 Trusted Customer의 의견:
Good service by Austin & Wyatt Estate Agents
Austin & Wyatt were very helpful from beginning to end.
Customer Relations Team
Austin & Wyatt Estate Agents
9 years ago
Thank you for taking the time to leave us thisexcellent review, it's great to see that the Austin & Wyatt team were once again able toprovide their proven, 5 star service!
Established since 1836, Austin & Wyatt have been providing a high-standard service to customers across Dorset, Wiltshire and Hampshire. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Established since 1836, Austin & Wyatt have been providing a high-standard service to customers across Dorset, Wiltshire and Hampshire. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.