Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Asian Wedding Insurance 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 18개의 리뷰 보기

Miss Heather Barnes

Feefo 인증됨

6 years ago

Asian Wedding Insurance에 대한 Miss Heather Barnes의 의견:

Really good upon setting policy up.

Taryn

Asian Wedding Insurance

6 years ago

Hello, thank you for your positive feedback. Regards

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

The booking was easy, once I has called up for support . I found the website confusing and the agent was, very helpful, polite and offered great customer service.

신뢰할 수 있는 고객

Feefo 인증됨

7 years ago

very good

Very efficient, well-informed, helpful and user-friendly.

Natasha

Asian Wedding Insurance

7 years ago

Hello,

Thank you for your positive feedback.

I will pass your kind comments on to our Customer Services team.

Thanks!

Trusted Customer

Feefo 인증됨

7 years ago

Asian Wedding Insurance에 대한 Trusted Customer의 의견:

Lauren was very helpful - thank you

Natasha

Asian Wedding Insurance

7 years ago

Hello,

Thank you for your positive feedback.

I will forward your kind comments on to Lauren and our Customer Services team.

Thanks!

Trusted Customer

Feefo 인증됨

London

8 years ago

Asian Wedding Insurance에 대한 Trusted Customer의 의견:

Telephone Mannerism

The person who answered the call - she was not friendly, but robotic in her voice attitude.

Rosie

Asian Wedding Insurance

8 years ago

Hello,

Thank you for your feedback, we are sorry to hear you feel this way. We will investigate this and listen to your phone call so that we can address this with our Customer Services Team.

We wish you all the best for your upcoming wedding!

Trusted Customer

Feefo 인증됨

8 years ago

Asian Wedding Insurance에 대한 Trusted Customer의 의견:

I contacted this company by phone with a few questions regarding the policy I was buying and they were very helpful. The policy wording was clear and the booking experience on the website was...

자세히 읽기

Rosie

Asian Wedding Insurance

8 years ago

Thank your for your feedback, we are happy we were able to help you find cover you were looking for. We wish you all the best for your upcoming wedding!

Trusted Customer

Feefo 인증됨

8 years ago

Asian Wedding Insurance에 대한 Trusted Customer의 의견:

Good value for money service

Rosie

Asian Wedding Insurance

8 years ago

Thank you for your feedback! Wishing you all the best for your upcoming wedding!

Trusted Customer

Feefo 인증됨

8 years ago

Asian Wedding Insurance에 대한 Trusted Customer의 의견:

Sent 2 email with no reply to edit insurance

Rosie

Asian Wedding Insurance

8 years ago

Hello,

We are sorry you have experienced difficulty receiving our email reply, I have spoken to our Customer Services Team Leader and we made the change you requested on Monday - it is possible that our email to you got stuck in a junk/spam filter.

We will resend this email confirming the change along with a copy of your policy documents now. If you haven't received these please check your junk/spam folder, and then call us on 01483 562 662, or email us at enquiries@voyagerins as we may need to send these to an alternative email address.

We wish you all the best on your wedding day!

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Simple & easy

Simple & easy to use

Rosie

Asian Wedding Insurance

8 years ago

Thank you for your feedback, we wish you all the best for your upcoming wedding!

Trusted Customer

Feefo 인증됨

9 years ago

Asian Wedding Insurance에 대한 Trusted Customer의 의견:

Would be good if they could get back to customer with results sooner

Call customers back

Customer Services Team

Asian Wedding Insurance

9 years ago

Hi there,

Thank you for taking the time to leave feedback.

It seems that you had trouble contacting our Customer Services Team, which we apologise for.

We are always striving to provide the best possible service, so we will pass your feedback on to our Team to work out where we went wrong and how we can improve.

If you would like to contact our Customer Services Team again, please be aware of our opening times and that you can also contact us by email.

Telephone: +44 (0) 1483 562 662
Email: enquiries@voyagerins.com
Opening Times: 9.00am-5.30pm, Monday-Friday (excluding English Public Holidays)

All the best,
The Customer Services Team

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