Alton Towers Holidays(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
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Feefo 인증됨
5 years ago
Poor service!
0
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MB
Mrs Baker
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mrs Baker의 의견:
Easy to book, all room options and prices clearly available
Booked with ease. Very straight forward. I used a voucher which I was able to enter at the checkout without any issues
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MJ
Mrs Jones
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mrs Jones의 의견:
Customer service
I had trouble booking some parts of the Santa sleepover short break but after contacting the customer service they were more than helpful and as promised they did get back to me a few days later....
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SH
Sheeplady
Feefo 인증됨
Nottinghamshire
5 years ago
Alton Towers Holidays에 대한 Sheeplady의 의견:
Give em a call
When I phoned them, they sorted out in five minutes what I’d been struggling over online for ages (I had quite a large party & a complicated booking) very friendly and helpful & listened to what I...
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MH
Mr Himmens
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mr Himmens의 의견:
website improvement
The booking on the website only works on 'big sur' when extended to fill the whole page. This seems strange. More photo's of rooms and amenities would be good.
0
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MP
Mr Phillipson
Feefo 인증됨
Cheshunt
5 years ago
Alton Towers Holidays에 대한 Mr Phillipson의 의견:
Why all of a sudden do you have to book the park tickets separately? Surely the main reason for booking the hotel on site is to go to the park....
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Feefo 인증됨
5 years ago
Disappointed
There were a number of elements required for my booking, however, when I booked there was no option to tell me the availability of these elements, meaning I paid for my stay then found out that lots...
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Feefo 인증됨
5 years ago
Family weekend
Need more photos of the rooms in the different hotels.
After booking you are told you need to book a time slot for breakfast but no slots were available to book.
It’s cheaper to book the theme park...
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MS
Mr Saunders
Feefo 인증됨
Billingham
5 years ago
Alton Towers Holidays에 대한 Mr Saunders의 의견:
Polite professional very helpful great customer service
0
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MC
Mr Coombes
Feefo 인증됨
Kettering
5 years ago
Alton Towers Holidays에 대한 Mr Coombes의 의견:
Great Booking Line Team
I did have trouble booking online due to the nature of my Enquiry. However, I got straight through to such a friendly member of the team on the telephone, who dealt with all my requests to get me...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
