Alton Towers Holidays(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 15,891개의 리뷰 보기
MR
Mrs Ren
Feefo 인증됨
North west
5 years ago
Alton Towers Holidays에 대한 Mrs Ren의 의견:
Clear and concise pricing and booking
Quick and easy to navigate
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Easy to book.
0
공유
MM
Mrs Miller
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mrs Miller의 의견:
Easy booking but not for carers
General booking is fine but it doesn’t give you the option to add a cater ticket but I know it can be done over the phone so I will call but as said generally ok
0
공유
MP
Mrs Puttock
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mrs Puttock의 의견:
Ok
3 call handler great but 3rd time lucky. The First Lady cancelled my whole booking and gave me the wrong advise, I should have just received a voucher code back to rebook another date and instead...
자세히 읽기
0
공유
MS
Mr Slauzgalvis
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mr Slauzgalvis의 의견:
So far recived a very good customer service. Can't wait for upcoming break
0
공유
MH
Mr Horne
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mr Horne의 의견:
Booking & cancellation fee
Fairly straight forward to book online. Disappointing that Merlin Breaks have significantly increased the cancellation fee compared to pre covid lockdowns, this is using covid as an excuse to take...
자세히 읽기
0
공유
MP
Mrs Prior
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mrs Prior의 의견:
Easy to find accommodation required and booked within 10 minutes.
Would like to see more pictures though to show the children
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Simple and easy
Easy to navigate round the website, booking system was quick, clear and easy to do. There is plenty of information on the site which answered most of the questions I had. There is also already...
자세히 읽기
0
공유
MF
Ms Farrell
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Ms Farrell의 의견:
Not very helpful at all
Need to appreciate that cancelled bookings due to covid is not customers fault and they shouldn't be penalised financially for it, they had me pay extra to move my booking and I had to cancel the...
자세히 읽기
0
공유
MD
Mrs Davis
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mrs Davis의 의견:
Easy process
It was a straight forward process without too many steps.
Information was mostly easy to find on the website, such as Covid Postponement, parking, facilities, restaurants etc.
It would be helpful if...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
