Alton Towers Holidays(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 15,891개의 리뷰 보기
MW
Miss Wilkinson
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Miss Wilkinson의 의견:
Amazing customer service
The man who I spoke to helped us so much and was patient, thorough and brilliant at his job.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Really easy to book
Really easy to book online. Descriptions of treehouses useful as an adults only party, and some were rated as more suitable for this. I am so looking forward to our break, it looks fab :)
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
First attempt to pay for hotel and day tickets to the park - I was informed payment did not go through and I was provided with a number to ring.
Phoned and phoned and phoned - no answer.
Went back...
자세히 읽기
0
공유
MT
Miss Taylor
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Miss Taylor의 의견:
Very easy booking
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Bad and difficult for non standard options.
Would give 0 if possible. Reasons:
1. Long wait on / for help line
2. website didn't offer enough options to plan my visit.
3. Phone help entered the wrong details.
4. Didn't receive e vouchers for...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Booking service 4*let’s make it a 5 next time 👍🏻
Would of rated a 5 but found the system to book windmill restaurant breakfast quite tedious as have to input the details each time. We are regular visitors and would recommend the booking service as...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Great booking system for hotel and restaurants, we can’t wait to stay at the hotel , our children love the hotels
0
공유
MW
Mr Wilson
Feefo 인증됨
5 years ago
Alton Towers Holidays에 대한 Mr Wilson의 의견:
Very easy to book both accommodation and restaurants
Very easy to book, both accommodations and restaurants
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
It’s a bit too busy in terms of too much going on but not enough detail about what you’re actually purchasing. But it was easy to use. I specifically wanted to book the stargazing pods and I would...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Improvements to be made
Whilst it is a straight forward system, I wish they would offer monthly calendar views. It’s tiresome checking dates and having to keep changing them if you have a specific room request.
Ideally...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
