Adrenaline is Australia's leading online supplier of awesome and unique gifts.
서비스
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지난 1년 간 점
모두 23,979개의 리뷰 보기
SP
Sona PREISZLEROVA
Feefo 인증됨
AUS
12 months ago
Adrenaline.com.au에 대한 Sona PREISZLEROVA의 의견:
Great experience with great customer service!
Customer Experience
Adrenaline.com.au
11 months ago
Thanks so much for the kind words! We're thrilled you had a great experience and felt well looked after.
0
공유
SM
Sebastian Machuca
Feefo 인증됨
AUS
12 months ago
Adrenaline.com.au에 대한 Sebastian Machuca의 의견:
I purchased an experience that has been cancelled due to unavailability. I tried to understand what's the return policy. I had to wait for half an hour and when finally was my turn the call was ended...
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Customer Experience
Adrenaline.com.au
12 months ago
Hi Sebastian, Thank you for sharing your experience.
I'm sorry to see that your preferred date was not available and you had a frustrating experience when speaking with our team.
I can confirm that your order has been refunded today and the funds should show in your account over the next few business days. We hope you will be able to find a suitable date to enjoy another adventure very soon.
0
공유
KW
Kelvin de Waele
Feefo 인증됨
AUS
12 months ago
Adrenaline.com.au에 대한 Kelvin de Waele의 의견:
Ya sold two spots on a balloon that didn’t have any spots available.
Then we had to ask for a refund and wait for it.
Fairly confident you would be able to know how many spots are left, and if not,...
자세히 읽기
Customer Experience
Adrenaline.com.au
12 months ago
Hi Kevin, I'm sorry to see that your requested date was not available for your Hot air balloon flight.
I have had a look through the notes on your order and can see that your refund was processed the same day you made your purchase and you were advised that your preferred date was unavailable as soon as your request was sent through. Once processed from our end, it can take a few business days for the funds to show in your account and I hope it will show up for you shortly.
0
공유
CH
Colin Henry
Feefo 인증됨
Melbourne
1 year ago
Adrenaline.com.au에 대한 Colin Henry의 의견:
The booking was easy to arrange.
Customer Experience
Adrenaline.com.au
1 year ago
So happy to see you found it easy to make your booking. Hope you enjoy your adventure!
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공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
This is the second experience we have purchased the first being thoroughly enjoyed this one not used yet.
I'm sure it will be appreciated and fun.
Customer Experience
Adrenaline.com.au
1 year ago
Thank you for the continued support! We are so happy to see you enjoyed your first adventure and hope the next one is even better!
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공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Easy to book with the voucher
Customer Experience
Adrenaline.com.au
1 year ago
So happy you found it easy to book in your voucher. We hope you enjoy your adventure!
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
I booked a voucher only to find out the booking is not valid. I travelled 40 km only to rebook even though a confirmation email came through. Very disappointing.
Customer Experience
Adrenaline.com.au
1 year ago
Hi, Thanks for your feedback, we are so sorry to see your experience was not able to go ahead when you travelled to the location. I have had a look at your booking and can see that a request was made for a date but it was not confirmed by the operator yet, which is why they did not have a booking for you. We would like to discuss this further with you and will reach out by email.
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공유
SC
Steven Cole
Feefo 인증됨
Mackay
1 year ago
Adrenaline.com.au에 대한 Steven Cole의 의견:
I booked an experience, got the confirmation later that day and then a week later got an email that it had been canceled, no phone call or follow up from them to book an alternative date
I have...
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Customer Experience
Adrenaline.com.au
1 year ago
Hi Steven, Sorry to see that date you selected is not available for your experience. I can see that our team did email you to advise of this and gave you an option to reschedule or change for a different experience. If you can please respond to this email with what you would like to do we can organise this for you.
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공유
MA
Marin
Feefo 인증됨
Melbourne
1 year ago
Adrenaline.com.au에 대한 Marin의 의견:
Tried booking a helicopter flight experience though this website. Everything went through and at the end it said something went wrong. Had to rebook everything and it said it again. Then I see it had...
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Customer Experience
Adrenaline.com.au
1 year ago
Hi Marin, We're really sorry to hear about your experience, that’s definitely not the smooth process we aim for. Thank you for your patience while the refund is being processed, and we’ll be reviewing this to help prevent it happening again.
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공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
We had an awesome experience with this flight. We got to see a whale and her calf. The weather was amazing. The pilot explained all the safety rules before our flight. The flight was quite smooth and...
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Customer Experience
Adrenaline.com.au
1 year ago
Thanks for the wonderful review! We're so glad you had an awesome flight and got to witness such a special moment with the whales.
Adrenaline is Australia's leading online supplier of awesome and unique gifts and we have been helping people with their Adrenaline gift ideas for over 20 years. We will book your adventure or provide you with Adrenaline-fuelled
Gift Vouchers. Our range includes over 2,000 of the best Adrenaline adventures in Australia and the Globe.
Adrenaline is Australia's leading online supplier of awesome and unique gifts and we have been helping people with their Adrenaline gift ideas for over 20 years. We will book your adventure or provide you with Adrenaline-fuelled
Gift Vouchers. Our range includes over 2,000 of the best Adrenaline adventures in Australia and the Globe.