Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Adrenaline.com.au 리뷰 | https://www.feefo.com/reviews/adrenaline-com-au에 대한 고객 서비스 리뷰 | Feefo

모두 23,961개의 리뷰 보기

Glenn Hogan

Feefo 인증됨

AUS

3 days ago

Adrenaline.com.au에 대한 Glenn Hogan의 의견:

Very Easy. Entered what I required and instantly satisfied!

Customer Experience

Adrenaline.com.au

1 day ago

So glad to hear it was quick and easy for you, thanks for sharing!

신뢰할 수 있는 고객

Feefo 인증됨

5 days ago

Very good experience and very helpful

Customer Experience

Adrenaline.com.au

4 days ago

Thanks for your kind feedback. We’re so glad you had a great experience and found the team helpful. We really appreciate you taking the time to share this 😊

신뢰할 수 있는 고객

Feefo 인증됨

6 days ago

Organised a sunset sail as a gift for my mum and it was the most incredible experience. Crew was amazing they did everything possible to make this an unforgettable experience. Price was affordable...

자세히 읽기

Customer Experience

Adrenaline.com.au

4 days ago

Thank you so much for your lovely feedback. We’re thrilled to hear you and your mum had such an incredible experience! It sounds like a truly special evening.We really appreciate the recommendation.

신뢰할 수 있는 고객

Feefo 인증됨

8 days ago

I had a number of obstruction and frustrations with the online payment process. Not sure where the problem lay, but I was directed to a phone number to Adrenaline. The person who answered politely...

자세히 읽기

Customer Experience

Adrenaline.com.au

7 days ago

Thank you for sharing your experience. We’re sorry to hear you encountered some frustration with the online payment process, but we’re pleased our phone support team was able to assist you promptly and get everything sorted. We appreciate your feedback.

신뢰할 수 있는 고객

Feefo 인증됨

16 days ago

People at adrenaline are very friendly and helpful, I'm sure in future I'll be trying many more of the adrenaline experiences, and making memories that will last me a lifetime

Customer Experience

Adrenaline.com.au

15 days ago

Thanks so much for the kind words! We’re thrilled you had a great experience with our team, and we can’t wait to help you create many more unforgettable adrenaline-filled memories in the future.

Phoebe Stewart

Feefo 인증됨

AUS

1 month ago

Adrenaline.com.au에 대한 Phoebe Stewart의 의견:

It would be good if there was a place to schedule a gift email to be sent to the recipient as it’s a gift and might need a bit of explanation

Customer Experience

Adrenaline.com.au

1 month ago

We appreciate your suggestion. You can include a personalised message on the voucher with the recipient and sender details when it’s emailed.

Phoebe Stewart

1 month ago

Yes that makes sense but what if you want it to be a gifted surprise but need to pay for it earlier than the surprise is scheduled to happen??

Customer Experience

Adrenaline.com.au

1 month ago

Thanks for the clarification, this is a feature we can look into. If you would rather the recipient not receive the gift straight away, you can have it emailed to you instead of the recipient to then forward on when you would like them to receive it.

Peter Donald

Feefo 인증됨

AUS

1 month ago

Adrenaline.com.au에 대한 Peter Donald의 의견:

My flight is booked for this Saturday 4th, but i did postpone it from last week, to this week, staff i spoke to on the phone, were very nice, plesant to speak to, rebooking was not an issue , they...

자세히 읽기

Customer Experience

Adrenaline.com.au

1 month ago

Thank you for the lovely feedback. We’re glad our team could make the rebooking process easy and put you at ease. We hope you enjoyed your flight!

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Booked for 30 mins at 10am, was advised to get there 45 mins early to go through safety demo. Saftey demo started at 1015pm then didnt get on the water until 11am which made us late for an appointment

Customer Experience

Adrenaline.com.au

1 month ago

Thank you for your feedback. We apologise that the safety briefing started later than scheduled, which delayed your time on the water. We understand how this impacted your plans afterwards and appreciate you letting us know.

Jack Cole

Feefo 인증됨

1 month ago

Adrenaline.com.au에 대한 Jack Cole의 의견:

Cancellled last minute dude to ‘wind’ didn’t care to tell us until we had driven 2 hours to get there, the staff weren’t helpful and I haven’t received a refund yet, would not recommend to anyone,...

자세히 읽기

Customer Experience

Adrenaline.com.au

1 month ago

We’re sorry to hear about your disappointment. As skydiving is highly weather‑dependent, safety cancellations can occur at short notice. Your refund was processed on Friday and can take a few business days to reach your account, and we apologise for the disruption this caused to your plans.

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Horrible call center.

Customer Experience

Adrenaline.com.au

1 month ago

We’re disappointed to hear this and apologise for the frustration caused. If there is something you would still like assistance with or can provide further information on your review, please feel free to reach out to our team via email. Thank you

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기