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Abbotts Estate Agents 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 852개의 리뷰 보기

Trusted Customer

Feefo 인증됨

Cheshire

9 years ago

Abbotts Estate Agents에 대한 Trusted Customer의 의견:

Disgusted by unwarranted demands for money

Avoid Abbotts Countrywide Estate Agents like the plague! Their central accounts department in Cheadle, Cheshire demanded over £4,000 that they were not entitled to and is so poorly run and managed...

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Agne

Abbotts Estate Agents

9 years ago

Thank you for getting back to me and I hope my response helped alleviate your concerns. I am truly sorry that you have had this experience with one of our departments and I hope we can learn from this to prevent a similar occurrence in the future. Thank you once more for sharing your comments with us. Kind regards, Agnes

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Feefo 인증됨

9 years ago

Cromer branch and under performing in my experience

very impersonal service no response to emails Not keeping up to date with inspections on rental properties Not keeping up to date with tenancy contracts and changes in tenants situations

Daniel Cross

Abbotts Estate Agents

9 years ago

Good morning, thank you for opportunity to talk about this further. I am sorry for the dissatisfaction you have received. If there is anything else I can help with please don't hesitate to contact myself. Kind regards, Dan.

Trusted Customer

Feefo 인증됨

Essex

9 years ago

Abbotts Estate Agents에 대한 Trusted Customer의 의견:

A generally good service let down by a lack of internal communication

Generally the service has been good, but on two recent occasions I wonder about the internal communication. My tenant wanted to leave early which I accepted if they paid the fees for their...

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Trusted Customer

Feefo 인증됨

Stowmarket, Suffolk

9 years ago

Abbotts Estate Agents에 대한 Trusted Customer의 의견:

Very good service

Very happy with Abbotts. They sold my property quickly and for a good price. Would have been excellent but it took over a week to get my property onto the websites.

Trusted Customer

Feefo 인증됨

Woodbridge

9 years ago

Abbotts Estate Agents에 대한 Trusted Customer의 의견:

From start to finish Sharon and Julie was very kind and helpful, they could not help more

Agne

Abbotts Estate Agents

9 years ago

Thank you for your lovely review, it has been passed on to Sharon and Julie who are both based in the Woodbridge branch of Abbotts. I am really glad to hear that the experience you have had was consistently positive and I would love to welcome you as a customer again in the future. Kind regards, Agnes

Trusted Customer

Feefo 인증됨

Cambridge

9 years ago

Abbotts Estate Agents에 대한 Trusted Customer의 의견:

Very dissatisfied and disappointed with the service

They sold our flat which was excellent ,but even though we were paying the fees ,they seemed to be acting for our buyer ,putting us under to much stress and pressure ,blaming us and our solicitor for...

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Agne

Abbotts Estate Agents

9 years ago

Thank you for providing me with further details regarding your experience with one of our branches. I apologise that the sale of your property was not as stress-free as it could have been. As I have already advised you, your comments have now been documented and forwarded to the senior management who constantly review our business practices. Thank you once more for bringing your feedback to our attention as it will help us improve our service in the future. Kind regards, Agnes

Trusted Customer

Feefo 인증됨

Bury St Edmunds

9 years ago

Abbotts Estate Agents에 대한 Trusted Customer의 의견:

Do not use Abbotts!!!!

No communication. Contract not explained, conned into this. Only after quick sale, not best price for us. Poor description of property, did not highlight any features such as woodburning stove,...

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Agne

Abbotts Estate Agents

9 years ago

Thank you very much for giving us this feedback, we really appreciate you taking the time to do this. As I have already mentioned in my email, if you do want to go through this in more detail with me then I'll be happy to give you a call. Thanks again, Agnes

Trusted Customer

Feefo 인증됨

Norwich

9 years ago

Abbotts Estate Agents에 대한 Trusted Customer의 의견:

Great customer service

Excellent communication, very customer focused, really good advice.

Trusted Customer

Feefo 인증됨

Basildon

9 years ago

Abbotts Estate Agents에 대한 Trusted Customer의 의견:

Chris and his team did an excellent job. They were really on top of their game.

Claudia

Abbotts Estate Agents

9 years ago

Hi, really appreciate your positive review so thanks for letting us know. Kindest regards Claudia

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Feefo 인증됨

9 years ago

Excellent service. Paddy Ward a credit. Auction smooth experience

Newmarket office supplied excellent service especially Paddy Ward. I sold from abroad and he kept me informed at every turn (and there were significant problems) I eventually went on to sell through...

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