Thanks so much for your 5 star feedback. We are glad to read that our Clothes and Carpet Moth Traps arrived promptly.
Best wishes
Amanda
제품 리뷰
Amanda Hart
Moth Prevention
5 years ago
We really appreciate your feedback on our Clothes and Carpet Moth Traps, thank you so much for taking the time to leave a review.
Our Moth Traps are the best on the market due to the non-toxic powerful pheromone impregnated into the entire glue surface of the sticky moth trap which attracts the sexually active male moths. This means that not only can you monitor the size of your moth problem but the Traps will be breaking the moth breeding cycle too!
Thank you for your recommendation and your custom.
Best wishes
Amanda
구매일: 19/04/2021
0
공유
MF
Mathilda Fraser
Feefo 인증됨
5 years ago
Moth Prevention에 대한 Mathilda Fraser의 의견:
Everything arrived on time
제품 리뷰
Neil Thompson
Moth Prevention
5 years ago
Dear Mathilda, Thank you for your feedback. Please note that these cassettes are there to kill larvae and eggs within wardrobes and drawers, not just any moths that may be within your wardrobe or surrounding space. With no odour they work silently, releasing their insecticide slowly & safely over 6 months, protecting your clothes from the moth larvae that make holes in your garments, and killing any eggs within pockets and hems.
Kind regards,
Neil
MothPrevention
Neil Thompson
Moth Prevention
5 years ago
Dear Mathilda, Thank you for your feedback, and thank you for your email. We see that you emailed late Friday, so someone will reply directly to you very soon this week. It's difficult to provide a reply specific to your environment in this response, but just to say: these fumer's are proven to be effective, so to read that you've had a less than satisfactory experience is a surprise to us. It is important to note that a fumer is a 'knockdown' product. That means that once you have fumed the room the chemical will disperse and fade after a period of time. Leaving a room for 12+ hours will not result in a better treatment than following the guidance on the Fumer 'How to' guide. (However, the room should always be aired). This means that no chemical will remain to kill any moths that enter the room after that time. If you have moths living behind air bricks or up a chimney in that room some might might survive the fumer process! Similarly, pupa that might be deep behind textiles or skirtings could survive, hatch and emerge. This is why we recommend a second treatment where there is concern of an ongoing infestation or where moths reappear over a period of time. We hope that this is helpful.
Kind regards,
Neil
MothPrevention
구매일: 20/04/2021
0
공유
JM
John Mitchell
Feefo 인증됨
5 years ago
Moth Prevention에 대한 John Mitchell의 의견:
Good fast delivery
Amanda Hart
Moth Prevention
5 years ago
Dear John
Thank you for your feedback and we are glad that this arrived quickly.
Best wishes
Amanda
제품 리뷰
Amanda Hart
Moth Prevention
5 years ago
Dear John
Thank you for your feedback on our 15 g midi Fumer. This Fumer is for Moths, larvae and eggs and will get into all those difficult spaces that are otherwise hard to reach.
The room will be safe to use again 2 hours after airing.
Thank you for your custom.
Best wishes
Amanda
Seems that the spray has worked quite well but the sticky pads don’t have a single captured moth. There are moths around so it seems quite an ineffective device.
Adam Smith
Moth Prevention
5 years ago
Thanks for taking the time to leave your review. One key question is if you have accurately identified the moth species? There may be other reasons why you haven't caught moths yet (females / juveniles, trap positioning etc) - we will reach out to you today to see if we can assist further.
제품 리뷰
Adam Smith
Moth Prevention
5 years ago
Thanks for taking the time to leave your review. One key question is if you have accurately identified the moth species? There may be other reasons why you haven't caught moths yet (females / juveniles, trap positioning etc) - we will reach out to you today to see if we can assist further.
Adam Smith
Moth Prevention
5 years ago
Thank you for taking the time to leave your review and we are glad you found this spray to be effective.
The order arrived within a couple of days of ordering
Amanda Hart
Moth Prevention
5 years ago
Dear Valerie
Thank you so much for your review and it's great to read that you received our Clothes and Carpet Moth Trap Refills promptly.
The traps will be active for 3 months after opening so you will get an indication of the size of the moth problem depending on how many you are catching.
Best wishes
Amanda
제품 리뷰
Amanda Hart
Moth Prevention
5 years ago
Dear Valerie
Thank you for your 5 Star feedback. The traps will give you the ability to monitor the moth problem and we suggest keeping them in place for their lifespan (3 months) but you may want to move them around different areas, as long as they are 3 to 6 feet above floor level.
Best wishes
Amanda
Dear Helen
Thank you very much for your 5 star review and it's great to read that you found the service efficient.
Best wishes
Amanda
제품 리뷰
Amanda Hart
Moth Prevention
5 years ago
Dear Helen
Thank you for your 5 star review and feedback, we always appreciate hearing from our customers.
You are correct about our Clothes and Carpet Moth Trap Refills, they do not treat food moths! Our Pantry Moth Traps do, however, and are equally effective when catching adult male moths.
On that note, if your traps have not caught any Moths yet then it may be worth moving the traps around, making sure they are placed 3 - 6 feet above floor level.
Our traps catch the following Moths;
Webbing Clothes Moth, otherwise know as the Common Clothes Moth (Tineola bisselliella)
Case Bearing Moth, otherwise know as the Case Making Moth (Tinea pellionella)
White Shouldered House Moth (Endrosis sarcitrella)
Brown House Moth (Hofmannophila pseudospretella)
The traps will last for 3 months when activated. If you are still not seeing any signs of moths on the traps, but have them flying around, then it might be that you are not dealing with Clothes or Carpet Moths?
If you need any further help or advice please do contact us on help@mothprevention.com
Best wishes
Amanda
구매일: 09/04/2021
0
공유
MT
mike thomas
Feefo 인증됨
5 years ago
Moth Prevention에 대한 mike thomas의 의견:
Stop had moths afterwords
Amanda Hart
Moth Prevention
5 years ago
Dear Mike
Thank you for your feedback and we are sorry to read that you found moths after using the Mini Fumer.
There could be a few reasons for this.
Firstly have you identified what kind of moths you are dealing with?
Secondly the Mini Fumer may not be large enough for the size of the area you are treating? The Mini one treats an area of 30㎥ whereas the treats 125㎥.
Should you need any further help or advice please do not hesitate to contact us on help@mothprevention.com and if it is possible to provide us with a photo of a moth\moths that are still present then that would be very helpful.
Best wishes
Amanda
제품 리뷰
Amanda Hart
Moth Prevention
5 years ago
Dear Mike
We are very pleased to hear that the Mini Fumer arrived on time. Thank you for your feedback.
Best wishes
Amanda
I know from past experience that the products and service are excellent. On this occasion they were let down by the courier who took four or more days to deliver on a next day delivery, but that...
자세히 읽기
Amanda Hart
Moth Prevention
5 years ago
Thank you so much for your feedback and we are so sorry to read that you were let down by your courier.
It is great to read that you are happy with the our Moth Traps and we hope that you will receive a speedier courier service next time.
Best wishes
Amanda
신뢰할 수 있는 고객
5 years ago
Just to say it was your courier, not mine!
제품 리뷰
Amanda Hart
Moth Prevention
5 years ago
Thank you so much for your 5 star review of our Clothes and Carpet Moth Trap Refills. We really do appreciate hearing from our customers.
Best wishes
Amanda
Amanda Hart
Moth Prevention
5 years ago
Your feedback is so important to us, again thank you for giving our Moth Traps 5 stars and should you need any further help or guidance on moth prevention please do contact us at help@moth-prevention.com
Best wishes
Amanda
Really helpful and good advice. Mich appreciated. And the products I bought are helping so thank you!
Amanda Hart
Moth Prevention
5 years ago
Thank you for your 5 star review and feedback, we really appreciate it.
We are delighted that you found our customer service and helpful. We know how stressful it can be to discover a moth infestation in your home and we want our customers to know that we are here for them! Best wishes
Amanda
제품 리뷰
Amanda Hart
Moth Prevention
5 years ago
That's great news that our Moth Traps are helping. They will not only help break the breeding cycle by attracting the sexually active adult male moths, but will give you an indication of the size of your moth problem. If you are catching lots of moths in a short space of time you may want to consider one of our Moth Killer Kits.
If you do need further advice or guidance please don't hesitate to get in touch with us at help@mothprevention.com
Best wishes
Amanda
Usually I don’t provide feedback on companies but I have been so impressed with Moth Preventions handling of a faulty bottle that I wanted to let others know.
A product they sell is in bottle form....
자세히 읽기
Amanda Hart
Moth Prevention
5 years ago
Thank you for your 5 star review on our customer service. We really appreciate your comments and we hope that the replacement bottle of Insectaclear works well for you.
Best wishes
Amanda
제품 리뷰
Amanda Hart
Moth Prevention
5 years ago
We hope that the Insectaclear gives you great results, keep us posted!
Best wishes
Amanda
Amanda Hart
Moth Prevention
5 years ago
Thank you for your comments.
Desi-Dust is a natural non-toxic powder for use on carpets and textiles. It deals not only with moths but various crawling and flying insects.
Best wishes
Amanda