You have a great package but when I wanted to increase my life cover to 8 million you quoted me a ridiculous amount which double of what I am currently paying
Karen
1Life
7 years ago
Hello Mr Motlhabi, thank you for your feedback. All premiums are risk profile dependent. We have however requested a 1Life sales consultant contact you to ensure you are still sufficiently covered.
제품 리뷰
Karen
1Life
7 years ago
Hello Mr Motlhabi, thank you for your feedback. All premiums are risk profile dependent. We have however requested a 1Life sales consultant contact you to ensure you are still sufficiently covered.
구매일: 25/04/2019
0
공유
MG
MR GYOKOSI
7 years ago
1Life에 대한 MR GYOKOSI의 의견:
I have been a client for over 10 years, one day I get a call to upgrade my policy, I accept...I spend 30 minutes on the phone (during work time) , I get a visit from a nurse for my physical (during...
자세히 읽기
Karen
1Life
7 years ago
We are so sorry to hear about this, Mr Gyokosi. One of our service consultants will be in touch soonest to assist you in finalising this matter.
구매일: 27/04/2019
0
공유
MM
MRS MAZIBUKO
Ladyamith
7 years ago
1Life에 대한 MRS MAZIBUKO의 의견:
I have a problem regarding my policy my daughter is 21 years and my son is 23 years and u have not tell me that i hav to incease the money i pay monthly as u hav stated in your policy and another ...
자세히 읽기
Karen
1Life
7 years ago
Thank you for your rating, Mrs Mazibuko. One of our service consultants will be in touch soonest to assist you with your enquiry.
Still haven't received my policy documents after almost 6 months of paying premiums.
Karen
1Life
7 years ago
Sincere apologies, Mr Thebetha. We will arrange for your documentation to be sent to you as soon as possible.
구매일: 27/04/2019
0
공유
신뢰할 수 있는 고객
7 years ago
It is good
Karen
1Life
7 years ago
Thank you, Mr Mabobo. How can we improve our service to you to increase the rating from a 3 to a 4 or 5? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.