Youth & Earth レビュー

Hi Kate, Thank you for taking the time to share your feedback, and I’m sorry to hear this has been your experience. Regarding sorbitol in V14: it’s included in a small amount as part of the flavouring system, not as a filler, and for most people it does not meaningfully impact blood glucose. That said, we fully recognise that individual responses vary, and if you’re using a CGM and consistently seeing a glucose spike, it’s absolutely right that you should listen to your body. Importantly, this feedback is something we’ve taken on board. We are already removing sorbitol from the next batch of V14, and we’ll be notifying all customers once the updated batch is available. This change has been driven by customer feedback like yours, not cost. On the taste, we know V14 is a complex formula with a strong nutrient profile, which can make it more challenging to mask completely. Some customers find it easier mixed into a larger volume of water or taken with a citrus juice, but we appreciate that taste can be a deal-breaker. Regarding the sachets, thank you for flagging this as well. We’re actively reviewing the packaging format, as we’ve had similar feedback about ease of opening and powder loss, and this is being addressed as part of ongoing improvements. The pouch is also a more sustainable option so that is a great option to go for. We’re really glad you like the idea of the product, and we’d genuinely love the chance for you to try the updated, sorbitol-free version when it’s available. If you would like, please email us and we’ll be happy to provide you with a personalised 20% discount to use when the new batch launches. Thank you again for your honesty, it helps us improve. Best wishes, Youth & Earth Team

Hi Kate, Thank you for sharing your concern, we appreciate the opportunity to clarify this. The sorbitol in our Krill Oil has always been present and is only used in very small amounts as part of the softgel shell, not as an active ingredient in the oil itself. It’s there to keep the capsule stable and flexible and does not affect the quality or efficacy of the krill oil. At these trace levels, sorbitol is considered safe and well tolerated for the vast majority of people, and it does not impact blood sugar in any meaningful way. The active ingredient inside the capsule remains 100% Superba™ Krill Oil, providing EPA, DHA, phospholipids, and astaxanthin. That said, we completely understand that some people prefer to avoid certain excipients altogether, and we respect that choice. We’re always transparent with our ingredient lists so customers can make the decision that feels right for them. Best wishes, Youth & Earth Team

Hi Andy, Thank you for sharing your feedback, we’re sorry to hear that your experience with our NMN capsules hasn’t met your expectations so far. NMN is designed as a long-term cellular support supplement, and its benefits don’t always present as immediate or noticeable physical changes. For some people, effects can be more subtle or happening “behind the scenes” especially when taken consistently over a longer period. Dosage, timing, how long it’s been taken, and individual goals can also make a big difference, and these are things we’re always happy to advise on if customers reach out to us directly. Regarding complementary supplements such as Liposomal Resveratrol or Preservage, while some customers choose to stack them, they are not required for NMN to function. That said, we’re always happy to discuss personalised options if someone is looking to optimise their routine. We’re also sorry to hear about the difficulty cancelling your subscription. This is absolutely something we can help with quickly and easily, whether that’s cancelling, adjusting, or answering any questions around future orders. As you haven’t contacted us directly yet, we’d really encourage you to email us at enquiries@youthandearth.com so we can properly look into this for you. If your order is still within our 60-day money-back guarantee, we can arrange a refund, and we’ll of course assist with cancelling your subscription if that’s what you’d prefer. We want all our customers to feel supported and looked after, and we’re always happy to help, so please do drop us an email and we will be happy to assist you with this. Best wishes, Youth & Earth Team

Hi Stuart, Thanks for taking the time to share your experience. We’re sorry to hear that Chillaxcine didn’t have a noticeable effect for you. Everyone’s body responds differently to supplements, and while many of our customers find Chillaxcine supportive, we understand it won’t be the right fit for everyone. As there is no record of contact from you on our system regarding this, if you’d like to get in touch with us directly at enquiries@youthandearth.com we’d be more than happy to help. If your order is still within our 60-day money-back guarantee, we can of course arrange a refund. Alternatively, we’d also be happy to recommend a different product that may be better suited to you and send it free of charge. We’re always here to help and would love the chance to support you further. Best wishes, Youth & Earth Team