I have been purchasing my medical insurance cover through William Russell for some 25 plus years. I have generally found the claims teams to be reslonsive and very supportive with only a brief period...
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are happy to have you with us and glad to hear you have been happy with your claiming experience. We understand your concerns regarding price, premiums for health insurance will usually increase every year, unfortunately. Each year, we will have extensive discussions to decide the upcoming years premiums and we will do everything we can to keep increases reasonable across our client base. Please do get in touch if you have further concerns of if we can assist in any way.
購入日: 25/01/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Amazing customer service!!!
Angela Hurst
William Russell
5 years ago
Thanks so much for your 5* positive review. We're happy to have helped you set up your new Personal Protection plan. Please get in touch should you ever have any queries. Thanks again for your feedback!
Thank you for taking the time to contact us with your 5* positive review. We are really pleased to hear that you remain happy with your Personal Protection Plan and you're renewed for another year. Thanks again for leaving us your feedback.
購入日: 18/01/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
KNow their business, were efficient and friendly.
Angela Hurst
William Russell
5 years ago
Thank you so much for your positive 5* review and comments. Welcome! We're happy to have you with us and are pleased you found our onboarding process to be efficient and friendly! Thanks again for your feedback.
購入日: 29/01/2021
0
共有
RK
Reio Kiidli
Feefoに#よる#検証#済み
5 years ago
Reio KiidliのWilliam Russellに関するコメント:
Good price
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with your Personal Protection Plan. Thanks again for getting in touch.
購入日: 22/01/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
I never used it
Angela Hurst
William Russell
5 years ago
Thanks so much for your positive 5* review. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.
Smooth, clear and efficient. Pritesh Ravalia is great in regards of guiding and assisting in the process.
Angela Hurst
William Russell
5 years ago
Thanks so much for your positive 5* feedback. We are happy to have you with us, and look forward to assisting you with your new Personal Health Plan going forwards. We sincerely thank you again for taking the time to comment.
購入日: 22/01/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Clear policy wording. Although I have not experienced their claim service yet, I hope if it happens, then service is on top level as their renewals.
Angela Hurst
William Russell
5 years ago
Many thanks for your 5 star positive review. We are delighted to hear how pleased you are with the service that you have received. We hope we can continue to meet your expectations should you ever need to submit a claim. Thank you again for leaving us your feedback.
Response to create my daughter who is a minor going to Spain for studies was very fast and simple. Of course the Agent was very proactive.
Angela Hurst
William Russell
5 years ago
Thank you very much for your 5 star positive review! We are very pleased to hear you are happy with the service you have received so far while setting up your new Personal Health Plan. We do our absolute best to ensure we provide a professional yet caring service at all times, our administration and claims team are always on hand to assist you along the way. Thank you again for taking the time to comment.
I have not used the service recently but the renewal process was smooth despite the price increase when other sectors are offering Covid relief packages.
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your feedback. We are always happy to discuss renewal terms and try to find a suitable plan which meets your needs. Please get in contact at enquiries@william-russell.com should you wish to discuss your policy. Thanks again for your review.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.