Thank you for your 5* review and comments. I notice we liaise with a broker on your plan so most of our communication will be with them and we do try to send communications that are pertinent to the plan. We appreciate you renewing your cover with us and thanks again for providing us with your feedback.
商品のレビュー
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
購入日: 16/11/2021
0
共有
PS
Peter Slootweg
Feefoに#よる#検証#済み
4 years ago
Peter SlootwegのWilliam Russellに関するコメント:
Always respond in a timely manner, reliable, all questions answered, service mindset and also consistent, wonderful contact person.
Angela Hurst
William Russell
4 years ago
Thanks for your positive review and comments. It's nice to hear that your Personal Health plan was renewed with ease and that our service has met your expectations. We appreciate you taking the time to leave us your feedback.
Thank you for your positive review and comments. We're pleased to have helped you renew your Personal Health plan for another year and are happy to have you with us!
The service was friendly and efficient, excellent. I have use William Russel now for many years and will continue to use them in the future. I would not hesitate to recommend them.
Angela Hurst
William Russell
4 years ago
Thanks so much for your positive 5* review and comments. We're happy to have had you for a member for so many years and are pleased to have helped you renew your Personal Health plan again this year! Please do recommend us to your family and friends and don't forget to use the recommend a friend scheme. Thanks again for taking to time to leave us your feedback.
商品のレビュー
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
購入日: 11/04/2021
0
共有
MH
Mike Haynes
Feefoに#よる#検証#済み
Hong Kong
4 years ago
Mike HaynesのWilliam Russellに関するコメント:
Response and service are always good and the coverage is what I need
Angela Hurst
William Russell
4 years ago
Thank you for your review and feedback. We're pleased to see you have been able to select a Personal Health plan which meets your needs and we're happy to have you renew again as a member! Many thanks for taking the time to leave us your comments.
Tres professionnel, serviable, efficace. Mon interlocuteur etait aussi tres aimable.
Merci William Russel.
Angela Hurst
William Russell
4 years ago
Merci pour votre avis positif 5 étoiles et vos gentils commentaires. Nous sommes très heureux de vous avoir aidé à renouveler votre plan de santé personnel pour une autre année et sommes là à tout moment, si vous avez besoin de nous. Merci encore!
Well, I am a very old customer with William Russell, and I believe any person who joins is in for a life long stay , In the past William Russell had rates of insurance per age category that were made...
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Angela Hurst
William Russell
4 years ago
Thank you for your review and comments. We very much appreciate you being a William Russell member for so many years. In 2020 we amended the way in which we calculate our premiums. We now charge “age actual” premiums which will see an increase each year due to age rather than “age banded” premiums which see a much larger increase every 5 years. This method makes things fairer because premiums will increase more gradually year-on-year. This also means we can calculate premiums more accurately, which helps to keep our pricing model sustainable for the long term. Each year, we will have extensive discussions with the insurers of our policies to decide the upcoming years premiums and we will do everything we can to keep increases reasonable across our client base. We do appreciate you renewing your plan with us this year and thank you again for taking the time to provide us with valuable feedback.
I must say the customer service agents Andy Canham and Natalie Harris as very friendly and efficient. A pleasure to deal with.
Angela Hurst
William Russell
4 years ago
Many thanks for your fantastic 5* review which has been passed to Andy and Natalie, they were so pleased to hear that you have been happy with the renewal of your Personal Health Plan. We thank you again for leaving us your comments.
購入日: 13/11/2021
0
共有
RS
Ralph Scott
Feefoに#よる#検証#済み
Udon Thani, NE Thailand
4 years ago
Ralph ScottのWilliam Russellに関するコメント:
I have had only excellent service with William Russell. Whenever I had a question , I got a prompt and very helpful answer. I would recommend William Russell to anybody looking for first class...
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Angela Hurst
William Russell
4 years ago
Thank you for your 5* review and comments. We love to hear when we get things right for our members and are very proud to hear that you would recommend our services, don't forget to use our recommend a friend incentive if you do! Thanks again for taking the time to leave us your feedback!
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.