Good customer service and support even though I live overseas.
Angela Hurst
William Russell
3 years ago
Many thanks for your positive 5* review. We're so happy to have you with us as a William Russell member and are here any time you should need us. Thanks again for taking the time to leave us your review.
Thank you for your 5* review and comments, we love to hear when we get things right for our members and are here any time you need us. Thanks again for taking the time to leave us your review.
Thanks so much for your 5* positive review. We're so happy to hear that you've found a plan with us to suit your needs, please do get in touch should you ever need to use your cover or if you have any queries whatsoever.
購入日: 13/02/2023
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
We have been associated with William Russell for over 20 years, they have always been there for us and guided us though the maze of health insurance in a a proactive manner.
Angela Hurst
William Russell
3 years ago
Thank you for taking the time to provide your posivite 5* review and feedback and for being a William Russell customer for so many years! We are glad to hear you are happy with the service you have received from us and should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
購入日: 28/01/2023
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
My insurance was based on the fact my husband and I relocated back to Indonesia. Just before Covid we were both Silver level members when previously in Indonesia.
You placed significant exclusions on...
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Angela Hurst
William Russell
3 years ago
Thank you for your comments and review. We are sorry to read that you are unhappy with the service you have received from us while setting up your new policy. If you would like to speak to one of our team in more depth about the cover you have, please feel free to get in touch anytime on +44 1276 486455 or contact@william-russell.com. Thanks again for taking the time to provide us your feedback.
Extremely expensive and no international assistance
Angela Hurst
William Russell
3 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.
The service was very good. I receive the invitation to renew with all the advises necessary to understand what changed why the price increased and so on and then I could take a well informed decision...
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Angela Hurst
William Russell
3 years ago
Thanks so much for your 5* positive review! It's nice to see when we get things right for our customers and we're happy to have you with us for another year. We very much appreciate hearing from you with your feedback.
Many thanks for your 5 star positive review. We are delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.