Independent provider of international health, life & income protection insurance.
サービス
4.5
/5
商品
4.5
/5
5
4
3
2
1
118
32
4
5
5
164
去年の評価数:
すべて( 1,636件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
It was difficult to get the payment through. The agent I worked with wasn't willing to get on the phone with me and my bank and didn't offer feasible ways to pay that wouldn't end up costing me more.
Angela Hurst
William Russell
3 years ago
Many thanks for your review and comments. I'm sorry you have experienced issues with making payments, we have recently upgraded our payment software so can offer a secure online payment link for our customers to make card payments directly. We are hoping this will prove helpful. We appreciate you getting in touch.
購入日: 05/02/2023
0
共有
AD
Albertino Antonio Damasceno
Feefoに#よる#検証#済み
3 years ago
Albertino Antonio DamascenoのWilliam Russellに関するコメント:
I never used Willian Russel. I am apying for 19 years a large amount of money and the monthly price allways increase
Angela Hurst
William Russell
3 years ago
Thanks very much for your review. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime at contact@william-russell.com.
As always, excellent service. efficient, helpful and patient!!
Angela Hurst
William Russell
3 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received!
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.
商品のレビュー
Angela Hurst
William Russell
3 years ago
Thank you
購入日: 25/04/2023
0
共有
AB
Alexander Michael Bishop
Feefoに#よる#検証#済み
3 years ago
Alexander Michael BishopのWilliam Russellに関するコメント:
Very good friendly and helpful service, The price for the insurance is okay and has not increased a lot over the years.
Angela Hurst
William Russell
3 years ago
Many thanks for your positive 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
購入日: 05/01/2023
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Clear and professional customer service. Human feel, not « robot » feel.
Angela Hurst
William Russell
3 years ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for the comments.
購入日: 05/03/2023
0
共有
WV
Werner Juan Verwey
Feefoに#よる#検証#済み
3 years ago
Werner Juan VerweyのWilliam Russellに関するコメント:
Overly expensive annual increases!
Angela Hurst
William Russell
3 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime: contact@william-russell.com
購入日: 26/04/2023
0
共有
DJ
Derrick Edward Joule
Feefoに#よる#検証#済み
3 years ago
Derrick Edward JouleのWilliam Russellに関するコメント:
Customer service communication.
Angela Hurst
William Russell
3 years ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
They have provided brilliant support and covered me and my children for so many things internationally during my +20 years as having them as my international health insurance partner. The staff are...
さらに表示
Angela Hurst
William Russell
3 years ago
Thank you for your fantastic rating and comments. We sincerely value your feedback and we appreciate you being a William Russell Member for so many years! We are really pleased to hear that you are happy with the service you have received from us and especially that you feel looked after. We strive to deliver excellent quality customer care at all times.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.