Renewal process was fast, efficient and well explained. The rationale behind premium rises was reasonable and well explained. I have been very happy with William Russell. My only request would be...
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Angela Hurst
William Russell
3 years ago
Many thanks for your review and comments which have been duly noted and passed on. We very much appreciate you taking the time to leave us your review.
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
購入日: 06/07/2023
0
共有
OS
Oscar Lowenskiold Smedsbodding
Feefoに#よる#検証#済み
3 years ago
Oscar Lowenskiold SmedsboddingのWilliam Russellに関するコメント:
So far so good. I haven’t claimed anything yet but every time i neee help with something they give me a fast response.
Angela Hurst
William Russell
3 years ago
Thank you so much for your positive 5* review. Our policy services and claims teams are always here should you need us. Thanks for taking the time to leave us your feedback.
communication is very good. explanation of unrealistic price increase is good but still unacceptable really
Angela Hurst
William Russell
3 years ago
Thanks very much for your review, we are happy to hear that you are pleased with the service we offer. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime on +44 1276 486455 or contact@william-russell.com
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
購入日: 26/05/2023
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Everything has gone smoothly, communication has been good through the mediator on the Estonian side.
Angela Hurst
William Russell
3 years ago
Thank you for your 5* positive review. We're pleased to hear that your renewal has been processed smoothly and that you remain happy with the service you have received.
購入日: 27/05/2023
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Service was tailored to my needs, with prompt responses to emails and customized customer services.
Angela Hurst
William Russell
3 years ago
Thank you for your 5* positive review. We're happy to have you with us as a William Russell member and are pleased to hear that we have met your needs with our customer service. Thanks again for taking the time to leave us your feedback.
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
購入日: 26/05/2023
0
共有
PB
Paulo Barros
Feefoに#よる#検証#済み
3 years ago
Paulo BarrosのWilliam Russellに関するコメント:
Efficient services being provided through my advisor
Angela Hurst
William Russell
3 years ago
Many thanks for your positive 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
購入日: 22/05/2023
0
共有
RC
Reymundo Claveria
Feefoに#よる#検証#済み
Central city condo room 1-a, dagon township Yangon Myanmar
Outstanding service we can grantee their commitments
Angela Hurst
William Russell
3 years ago
Many thanks for taking the time to contact us with your positive 5* feedback. We are so pleased to hear that you remain happy with the service you have received.
Very Disappointed.
After loyally paying a significant premium for the past 10 years this year when threatening to cancel due to the unaffordability of the policy the agent informed me that the...
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Angela Hurst
William Russell
3 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. It's worth noting that our African Zones (4 and 5) have only been available since 2022. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.