No claims in five years, but my premiums have increased by about 50% over the same period. I'm already shopping around for a more reasonably priced alternative for next year, and there seem to be...
さらに表示
Angela Hurst
William Russell
3 years ago
Thanks very much for your review. We do recommend our customers shop around to ensure they have a plan that meets their needs, including budget requirements and we understand sometimes we aren't able to offer a plan that is suitable. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime on +44 1276 486455 or contact@william-russell.com.
Many thanks for your 5 star review. We are happy to hear you have been pleased with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
The product and renewal process was timely but the large increase in the premium was not expected.
Angela Hurst
William Russell
3 years ago
Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.
Thank you for your positive 5 star review. If you do recommend our company to any of your friends, family or colleagues, please do take advantage of our 'Recommend a Friend' scheme where you and your friend can receive an Amazon voucher. All the details can be found on our website here: https://www.william-russell.com/members/refer/. Thanks again for your feedback.
Personable service with people that actually care. Received follow up emails on how my daughter was recovering and provided assurances on coverage.
Angela Hurst
William Russell
3 years ago
Thank you so much for your positive 5* review! It's nice to hear that the team have been in close contact with you to help you through a difficult time. We're here any time you need us!
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
購入日: 07/10/2023
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Customer service is excellent. It is good to know that you can always reach them to receive professional assistance.
Angela Hurst
William Russell
3 years ago
Many thanks for your 5 star positive review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
Thank you for your positive 5* review. We're pleased to see you've experienced excellent service while renewing your Personal Health plan with us and we're happy to have you as a member!
購入日: 09/07/2023
0
共有
CM
Claire Wanjiru Muchiri
Feefoに#よる#検証#済み
3 years ago
Claire Wanjiru MuchiriのWilliam Russellに関するコメント:
Thank you for the good service!
Angela Hurst
William Russell
3 years ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
Extremely helpful and professional team. Attentive and knowledgeable, nothing negative to report. I’m very impressed and although expensive insurance it is worth it.
Angela Hurst
William Russell
3 years ago
Thank you very much for your positive 5 star review! We are very pleased to hear you are happy with the service you have received from us. We do our absolute best to ensure we provide a professional yet caring service at all times, our policy services and claims teams are always on hand to assist you along the way should you ever need us. Thank you again for taking the time to comment.
商品のレビュー
Angela Hurst
William Russell
3 years ago
Many thanks for your comments.
購入日: 09/09/2023
0
共有
RB
Rhea Benjafield
Feefoに#よる#検証#済み
3 years ago
Rhea BenjafieldのWilliam Russellに関するコメント:
They were great when my son was admitted to hospital.
Angela Hurst
William Russell
3 years ago
Thank you for your comments and 5* positive review! We are so pleased to hear that you are happy with the service you have received from us when you son was admitted to hospital, we're here to help and hope your son is doing well. Thanks again for taking the time to leave us your feedback.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.