I like that insurance works everywhere, all insurance cases are considered in a timely manner. I would gladly recommend all my friends who are interested in insurance for families and children.
Natalie Harris
William Russell
9 years ago
We are so pleased to hear that you are happy with the cover you have with us and would recommend us to your friends. Thanks for taking the time to leave your feedback, it is much appreciated.
購入日: 07/04/2017
3
共有
信頼できるカスタマー
9 years ago
The service at William Russell is exceptional: at every point of contact
Natalie Harris
William Russell
9 years ago
Thank you for your lovely comments and the excellent rating you've given us. We are very happy to have you as customer.
I did not receive a quote after my original enquiry, but after phoning customer their support, I received fast and efficient assistance in creating a plan to suit my needs.
Natalie Harris
William Russell
9 years ago
Thank you for taking the time to leave your feedback, we welcome any comments. I can see there was a slight delay with your initial contact which I do apologise for. We are glad to see that, once resolved, you've been happy with the support and service you have received since. We are very happy to welcome you to William Russell and thanks again for your feedback.
商品のレビュー
購入日: 25/05/2017
1
共有
信頼できるカスタマー
9 years ago
I wouldn't recommend because I NEVER do that concerning money. I am happy with the service
Natalie Harris
William Russell
9 years ago
Thank you for your 4* star rating and for taking the time to leave your comments. We are very pleased to hear you are happy with the service you have received so far.
購入日: 20/04/2017
5
共有
ME
Member
Kalomo Zambia
9 years ago
MemberのWilliam Russellに関するコメント:
The first payment warning comes in good time, it might be an idea to send a second renewal warning.
Natalie Harris
William Russell
9 years ago
Thank you for taking the time to leave your comments. I've checked with our Life and Income team and they do usually send out renewal reminders 1 or 2 weeks prior to the due date. I'm sorry to say that on this occasion your reminder was not sent, I do sincerely apologise for this. Your feedback will help us to improve the service we provide and we will endeavour to make sure this does not happen again.
Inconveniencing demands of small amounts of funds deducted by the banks in the process of the Telegraphic Transfer of the funds and your refusal to release the policy due to the fact that around 1%...
さらに表示
Natalie Harris
William Russell
9 years ago
Thank you for taking the time to leave feedback, this is appreciated. I am sorry to hear about the issue you've had with your recent renewal. We will contact you today to discuss in more detail the issue you experienced. Your feedback will help us to improve our service.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.