Responses are always prompt and helpful. In 15 years, I've never had a reason to complain!
Angela Hurst
William Russell
7 years ago
Thank you for taking the time to provide us with your fantastic 5* review and comments in respect of your Global Health policy renewal. Thank you for being a William Russell customer for so many years! We are thrilled to have you with us and it's great to know you feel supported.
Thank you so much for your 5* review of your Global Health policy renewal. We're very happy to have you as a customer and grateful for your loyalty! Please do let us know if there is anything you need or any support we can give you, we are here to help.
explained my situation very well and a quick process, easy to make a claim
Angela Hurst
William Russell
7 years ago
Thank you for your fantastic rating and positive comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us while processing the claim on your Global Health policy. We strive to deliver excellent quality customer care at all times and appreciate hearing about it, when we get it right for our customers!
購入日: 08/03/2019
0
共有
信頼できるカスタマー
7 years ago
Muito eficiente. respondem rapidamente aos emails.
Angela Hurst
William Russell
7 years ago
Muito obrigado pela sua crítica positiva de 5 estrelas. Estamos muito felizes em saber como você está satisfeito com o serviço que recebeu de nós ao renovar sua política de saúde global. Estamos sempre prontos para ajudá-lo.
購入日: 04/05/2019
0
共有
ME
Member
7 years ago
MemberのWilliam Russellに関するコメント:
Excellent.
Angela Hurst
William Russell
7 years ago
Many thanks for your positive 5 star review. We are thrilled to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
購入日: 04/01/2019
0
共有
信頼できるカスタマー
7 years ago
Quick response to enquiries and readiness to guide / advise customers on the right medical insurance and payment options
Angela Hurst
William Russell
7 years ago
Thank you very much for your positive feedback. We are delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
購入日: 28/03/2019
0
共有
ME
Member
South Korea
7 years ago
MemberのWilliam Russellに関するコメント:
William Russell provides its service in a timely manner with all support if required.
Angela Hurst
William Russell
7 years ago
Many thanks for your positive 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team while renewing your Global Health plan. We sincerely thank you again for taking the time to comment.
Direct Contact Was not able to pay ontime as I was remote from Bank. They extended coverage until funds paid as promised 2 weeks after deadline
Angela Hurst
William Russell
7 years ago
Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us with regards to your Global Health Insurance renewal. We understand your comment regarding the cost of cover which is a concern affecting the medical insurance industry as a whole. We constantly look at ways that we can provide a comprehensive but affordable cover to our customers. Thank you again for leaving us your feedback.
購入日: 28/03/2019
0
共有
ME
Member
7 years ago
MemberのWilliam Russellに関するコメント:
Customer contact - genuine care.
Angela Hurst
William Russell
7 years ago
Thank you for contacting us with your feedback. We do appreciate you taking the time to let us know of your experience with us.
購入日: 09/03/2019
0
共有
信頼できるカスタマー
7 years ago
W/R where quick to respond to a emergency situation, payed quickly and painlessly to all parties.
Great job I hope in the future this service will remain the same
Angela Hurst
William Russell
7 years ago
Thank you for your generous 5* rating and comments! We very much value your feedback and are really pleased to hear that we were able to assist you in your emergency situation. We are happy to have you with us, it's great to know you feel supported and protected.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.